Dear Valued Client, Thank you for recognizing the responsiveness of our customer service team. We also highly value your feedback regarding cryptocurrency deposits and withdrawals. For deposits, under normal circumstances, cryptocurrency funds are typically credited within 1–15 minutes. If you do not receive the funds after 20 minutes, we recommend promptly contacting our live support or reaching out via email so we can investigate and follow up as soon as possible. As for withdrawals, once your application is submitted, our relevant department generally completes the review within 1–2 hours, and the funds are usually credited on the same day. However, please note that the actual time of receipt depends on the blockchain confirmation speed and the processing time of the payment channel.