when I placed withdrawal they spoofing my account.

Hello team, my name is Bharat Sunil Tarachandani my mt5 I'd is 710912 I placed withdrawal & they removed my scalping amount first on 17/ 04/2024 then on 18/04/2024 when I placed withdrawal of remaining amount they did spoofing on my account & balance is now negative I did mail to them but they are not replying & I didn't received any mail from company for scalping issue & I didn't did scalping you can check full mail details below please solve my problem as soon as possible thank you.