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Severe slippage occurred.

FX2130856531
3-5 years
Unverified

Exposure

I placed a short order at 2618, and the transaction volumes shown on TradingView were between 18 and 13.5 for that order level, with the third image showing second-by-second transaction volumes. My order at 2618 did not execute, instead it was placed at the lowest point, leaving no room to break even. I later contacted customer service, who stated that the order was normal and there were no anomalies. This type of slippage happens too frequently, and customer service mentioned they would change liquidity providers in the future. However, they do not take responsibility for the losses. Be cautious with Eightcap.

Original

划点严重

2618挂的空单,成交量在Tradingview上显示18-13.5均有挂单,图三为秒级别挂单成交量,我的挂单2618没有挂上,挂在了最低点,根本没有回本空间,后续联系客服,说是正常挂单没有异常,这种划点出现情况太频繁,客服说后续会更换流量商,但是彼此亏损他们并不承担,还是慎选易汇吧

2024-12-09

Hong Kong

Severe Slippage

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