I deposited funds into this platform (likely through an agent) via an offline physical company. After making profits through EA trading and manual trading, I requested a withdrawal but received no response. I contacted the offline company's personnel, who claimed the withdrawal amount was too large and requested it be changed to the deposit amount. After modifying it and withdrawing this profit, my account was directly displayed as invalid. The company personnel have consistently emphasized that my EA trading constitutes scalping (fast in and out), which was deemed non-compliant. However, when opening the account and depositing funds, there was no indication that positions must be held for at least 2 or even 5 minutes to be considered valid orders. Furthermore, the profits and principal from manual trades were not returned. Without any email or phone notification from the platform, the account was suddenly deleted. The platform remains unreachable, and the company insists the account violated rules. To date, I have not received any violation notifications from the platform itself, including via email or phone.