Account blocked and refund request denied!-D prime-Exposure-WikiFX

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Account blocked and refund request denied!

Tamarzera

Within 1 year

Unverified

Exposure

On 03/04/2026, I created my account with the broker Dooprime, and on 03/05/2026, I requested a withdrawal. My withdrawal was under review for 5 days, and I reported it to my account manager, who asked me to send all the details via email. On 03/10/2026, my account was blocked, and the withdrawal option is no longer available. I was told via email that I needed to reply to receive the refund, and if I didn't reply, the refund would be made to the same method I used for the deposit. It has been 9 days since the creation and refund request, and nothing has happened. Do not trust this broker; they do not reply to emails, there is no chat—the chat screen keeps loading and never loads. What do I want? Just the refund of my deposit, which was $100 USD. I am attaching all the messages exchanged via email, chat, and the account manager via WhatsApp.

Original

Conta bloqueada e solicitação de reembolso negada!

No dia 04/03/2026 eu criei a minha conta na corretora Dooprime e no dia 05/03/2026 solicitei o saque. Meu saque ficou em analise por 5 dias e fui reportar a minha gerente e a mesma pediu para enviar todos os detalhes por e-mail. No dia 10/03/2026 minha conta foi bloqueada e não existe mais a opção de retirada. Me disseram via e-mail que eu precisava responder para receber o reembolso e caso não respondesse o reembolso seria feito para o mesmo método que depositei. Já se passaram 9 dias desde a criação e solicitação de reembolso e nada. Não confie nessa corretora eles não respondem e-mail, não existe chat a tela do chat fica carregando e não carrega nunca. O que quero? Apenas o reembolso do meu deposito que foi de $100 USD. Estou anexando todas as mensagens trocadas por e-mail, chat e gerente da conta via whatsapp.