I am a client of their platform. On Sunday, June 7th at 8:58 PM, my net worth was $68,000, and I had 14 lots of Bitcoin traded long at 62477, 62445, and 62544. While these trades were in progress, the platform suddenly experienced a price spike, dropping to over 50,000, forcing me to liquidate my positions at 57617.64, resulting in my account being wiped out. No other platforms or markets experienced this price spike. I took screenshots at the time; other platforms didn't experience a spike, and the price remained around 61836, not even falling below 61000. I will post the screenshots. Now I've tried emailing the platform, but no one is replying, and I can't get through on the phone. I want to recover my losses.