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Global mistakenly froze my trading account(

Oolong
Within 1 year
Unverified

Exposure

Global mistakenly froze my trading account and seized $80.29 in funds that I legitimately own. They accused me of making a chargeback through my bank, which is completely false and baseless. I am a retail trader who conducts real trading with my own funds. To prove my innocence, I have provided my official bank passbook statement to XM support, which clearly shows my name, Meghla Biswas, and proves that I have never initiated any chargeback or dispute. However, Global continues to fob me off with cookie-cutter automated replies and refuses to release my funds. They are using these false accusations to steal clients' funds. I request that the FPA investigate this matter.

Original

Global 错误地冻结了我的交易账户(

Global 错误地冻结了我的交易账户并扣押了我合法拥有的 80.29 美元资金。他们指控我通过银行进行了退款,这完全是虚假且毫无根据的。我是一名零售交易者,用自己的资金进行真实交易。为了证明我的清白,我已经向 XM 支持部门提供了我的官方银行存折流水,清晰地显示了我的姓名,并证明我从未发起过任何退款或争议。然而, Global 继续用千篇一律的自动回复敷衍我,拒绝释放我的资金。他们利用这种虚假指控来窃取客户的资金。我请求 FPA 对此进行调查。

4h

Hong Kong

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