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Resolved
There was a severe slippage with Vantage FX, while it kept shirking.
Object 
Vantage
Issue
Severe Slippage
Requirement
other
Amount
$8,800(USD)
Time
30day3hour
Mediation Progress
Hong Kong 2020-08-15
Resolved 
JINGYI
JINGYIAustralia 2020-07-16
Reply Vantage
The account manager has already explained that this is a normal response to the market. The losses of two orders at this time totaled 1450 US dollars. Because no stops were conducted at the stop-loss point, the customer has lost about 800 dollars more.
Reply
Hong Kong 2020-07-16
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2020-07-16
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2020-07-16
Start Mediation JINGYI
JINGYIThere was a severe slippage with Vantage FX in June, 2019, causing my account liquidated. I lost over $8000 and even owed the platform $3000 or so! When I sent emails to the platform, the manager kept shirking, saying that there was no quotation! On July 14th, the same problem came again, but the result was the same.
Start Mediation
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