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Resolved
Return my principle
Object
IC Markets Global IC Markets Global
Issue

Severe Slippage

Requirement

other

Amount

$10,000(USD)

Time

1233day1hour

Mediation Progress
Solved after user's confirmation
LIEYUN
Supplemental Materials
LIEYUN
怎么还不解决呢,麻烦介入平台帮助我下,谢谢🙏

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LIEYUN
没有人管吗,到目前还是没有人处理我的问题,也联系不上IC客服

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LIEYUN
平台客服不接收消息,一直没回复,怎么办呢

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Reply
IC Markets Global
请用户联系平台处理。

Reply

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LIEYUN
MT4账号:20008778、90015514

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Reply
WikiFX Mediation Center
您好,请提供正确的MT4/5交易账户,谢谢配合~

Reply

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WikiFX Overseas Customer Service

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WikiFX Mediation Center

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LIEYUN
All of my positions were liquidated all at once. I had been making profits before, but suddenly I started to make a lot less and lose a lot. The slippage problem became more and more serious. As a result, I could not place orders even after I made profits. Now I liquidate my positions directly. Now, please help me to check whether these orders did not reach the foreign exchange market at all, but the IC platform directly caused serious losses to our betting, and then forced the liquidation. I really can't understand why an old platform still allows it Super large slippage (deliberately) What about the capital risk control of your platform? When I didn’t enter your platform, I said it very nicely. You will only make money if our customers make money. Now I think about it, it’s getting more and more terrible. Now the platform can't be opened, the customer service doesn't respond to messages, I deliberately evade responsibility, I hope severe punishment, I will call the police

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