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Resolved
The broker widens the spread to liquidate the account
Object 
ZFX
Issue
Scam
Requirement
other
Amount
$24,642(USD)
Time
31day7hour
Mediation Progress
Vietnam 2022-07-02
Resolved 
FX5705990382
FX5705990382Seychelles 2022-06-02
Reply ZFX
Please reach out to the platform customer service for Vietnamese customers for help.
Reply
Hong Kong 2022-06-01
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-06-01
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Vietnam 2022-06-01
Start Mediation FX5705990382 
FX5705990382After the broker widens the spread to liquidate the account, the platform had a solution to compensate but the compensation was zero and then it was silent and blamed the customer as well as the platform was completely right in spreading that spread.
Start Mediation
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Deposit does not arrive and my profit will not be withdrawn. Find the customer service countless times and get a loss.
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