Resolved
The slippage of gold is erious on July 8
Object 
CXM
Issue
Severe Slippage
Requirement
compensation
Amount
$32(USD)
Time
5day1hour
Mediation Progress
Hong Kong 2022-07-17
Solved after user's confirmation 
FX1239556696
FX1239556696United Kingdom 2022-07-15
Reply CXM
We have arranged an account manager to follow up and deal with the case.
Reply
Hong Kong 2022-07-12
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-07-12
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-07-12
Start Mediation FX1239556696 
FX1239556696On the 8th, the US market started to have a very serious slippage, and the take all the stop loss position. Afterwards, the K-line chart was changed by platform and returned to normal, resulting in losses. Contacting the platform to solve the problem did not reply.
Start Mediation
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During the suspension period, the CXM trading foreign exchange platform maliciously deleted all the profitable orders manually, and imposed false charges on the customers. Please compensate me for my losses!
China
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Do not withdraw. Malicious suspend account and lose customer background
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