Resolved
There is no UnionPay deposit channel on the platform, resulting in liquidation and huge loss
Object 
ZFX
Issue
Others
Requirement
compensation
Amount
$18,000(USD)
Time
55day6hour
Mediation Progress
Hong Kong 2023-03-29
Resolved 
SHENBIDESHIJIE
SHENBIDESHIJIESeychelles 2023-02-27
Reply ZFX
Dear customer, we have received your information. Please reach out to our official customer service. Thank you.
Reply
Hong Kong 2023-02-02
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-02-02
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-02-02
Start Mediation SHENBIDESHIJIE 
SHENBIDESHIJIEAccount 1018209. I try to deposit 5000 dollars to mark up the position, but I cannot deposit on time due to a problem with the UnionPay deposit channel on the platform. There is no announcement about that, resulting in liquidation. Now, I demand compensation for the current gold quotation
Start Mediation
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