Resolved
On the morning of March 27, gold suddenly gapped by 60 to 70 pips. There were also many more loss orders in the trading account!
Object 
GMI
Issue
Others
Requirement
compensation
Amount
$70,000(USD)
Time
99day11hour
Mediation Progress
Hong Kong 2023-07-07
Resolved 
CHENGDOUDIAOCHAGONGSI
CHENGDOUDIAOCHAGONGSISaint Lucia 2023-06-07
Reply GMI
Dear customer, please reach out to your senior agent.
Reply
Hong Kong 2023-04-13
Supplemental Materials 
CHENGDOUDIAOCHAGONGSI
CHENGDOUDIAOCHAGONGSII still haven't got any message. They keep delaying the problem. Please help me.
Supplemental Materials
Hong Kong 2023-04-05
Supplemental Materials CHENGDOUDIAOCHAGONGSI
CHENGDOUDIAOCHAGONGSII haven't received the solution so far, it's been a long time. Can you please help me urge them to tackle the problem as soon as possible?
Supplemental Materials
Hong Kong 2023-03-30
Supplemental Materials CHENGDOUDIAOCHAGONGSI
CHENGDOUDIAOCHAGONGSIAccount name: Hu Jiancheng 15828318555, email: 691410253@qq.com
Supplemental Materials
Hong Kong 2023-03-30
Reply 
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please submit correct name for account registration. Your cooperation is greatly appreciated.
Reply
Hong Kong 2023-03-29
Supplemental Materials CHENGDOUDIAOCHAGONGSI 
CHENGDOUDIAOCHAGONGSIWith a rude and unreasonable attitude, the customer service said that I was being difficulty on purpose. Unexpectedly, there are many loss-making orders in trading account. Do you think I am telling a lie? I didn't operate these transactions.
Supplemental Materials
Hong Kong 2023-03-30
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-03-30
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-03-29
Start Mediation CHENGDOUDIAOCHAGONGSI 
CHENGDOUDIAOCHAGONGSII trade on this platform for many years and deposit hundreds of thousand of dollars. I do not expect such chaos. Strong demand to return my principal.
Start Mediation
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