Resolved
Market closed
Object 
AUS GLOBAL
Issue
Severe Slippage
Requirement
compensation
Amount
$200(USD)
Time
121day20hour
Mediation Progress
Hong Kong 2023-08-18
Resolved 
FX3590519050
FX3590519050Australia 2023-07-19
Reply AUS GLOBAL
Please contact your account manager for help. Thank you.
Reply
Hong Kong 2023-04-19
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-04-19
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-04-18
Start Mediation FX3590519050 
FX3590519050The market was forcibly closed for three and a half hours, and the quotations did not move. The quotations of other platforms were normal. When the quotations were resumed, the positions were already liquidated, the forced liquidation line was invalid, the customer service refused to deal with it, and the account manager could not be contacted.
Start Mediation
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