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Resolved
Market closed
Object
AUS GLOBAL AUS GLOBAL
Issue

Severe Slippage

Requirement

compensation

Amount

$200(USD)

Time

121day20hour

Mediation Progress
Resolved
FX3590519050
Reply
AUS GLOBAL
Please contact your account manager for help. Thank you.

Reply

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WikiFX Overseas Customer Service

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WikiFX Mediation Center

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FX3590519050
The market was forcibly closed for three and a half hours, and the quotations did not move. The quotations of other platforms were normal. When the quotations were resumed, the positions were already liquidated, the forced liquidation line was invalid, the customer service refused to deal with it, and the account manager could not be contacted.

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