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Resolved
At the same time, the profit from closing the position was reduced by US$600.
Object 
TMGM
Issue
Severe Slippage
Requirement
compensation
Amount
$1,000(USD)
Time
33day12hour
Mediation Progress
Hong Kong 2024-05-16
Resolved 
FX4074155610
FX4074155610Australia 2024-04-16
Reply TMGM
Hello, regarding your issue, please attach the details of your account situation and order specifics, and send them to the official customer service email: support@tmgm.com. We will investigate and respond to you as soon as possible. Thank you!
Reply
Hong Kong 2024-04-13
Supplemental Materials FX4074155610 
FX4074155610The order is queued and cannot be closed, resulting in serious losses to my account.
Supplemental Materials
Hong Kong 2024-04-15
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-04-15
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2024-04-13
Start Mediation FX4074155610 
FX4074155610When I closed my position at the same time, there were two closing prices, which were wrong by $600. Can it still be like this when the market rises? There is also the problem of being unable to close a position. Videos cannot be uploaded here. I haven't used it for more than a day or two, and the stop loss of pending orders can also slip. I don’t understand if this mt5 doesn’t work, why don’t you put it on the market? If this keeps happening, who would dare to use your platform? If this matter is not resolved reasonably, then I will only have to expose it on various platforms.
Start Mediation
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