Resolved
The slippage is serious. At th
Object 
KCM Trade
Issue
Severe Slippage
Requirement
compensation
Amount
$1,000(USD)
Time
34day19hour
Mediation Progress
Hong Kong 2024-06-26
Resolved 
S niper
S niperMauritius 2024-05-27
Reply KCM Trade
After verification, it is confirmed that the slippage is not an issue with the platform. Other clients were trading normally during the same period and did not experience such issues. It appears to be a network problem on the client's side.
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Hong Kong 2024-05-23
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WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-05-23
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2024-05-22
Start Mediation S niper 
S niperThe slippage is serious. At the beginning, the slippage is acceptable at 20 to 30 pips. But the slippage becomes more serious, at 50 to 70 pips. The slippage of gold can exceed 7 US dollars, and after the slippage, the market is stuck for three minutes. There is a video to prove it. I placed orders normally. In communication, the platform was arrogant. I showed them the video but they found various reasons not to deal with it.
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