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Resolved
Malicious slippage, he also expanded it to two.
Object 
TMGM
Issue
Severe Slippage
Requirement
compensation
Amount
$1,526(USD)
Time
41day16hour
Mediation Progress
Hong Kong 2024-08-16
Solved after user's confirmation 
JIANNUO
JIANNUOHong Kong 2024-07-13
Supplemental Materials JIANNUO 
JIANNUOI sent you three emails last week, and still haven't received a response. I just sent another one.
Supplemental Materials
Australia 2024-07-12
Reply TMGM
Hello, regarding your issue, please attach the details of your account situation and order specifics, and send an email to the official customer service at support@tmgm.com. We will investigate the matter and respond to you as soon as possible. Thank you!
Reply
Hong Kong 2024-07-08
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-07-08
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2024-07-05
Start Mediation JIANNUO 
JIANNUOI placed a short order at 64 for NFP data, but it was only executed at 49, and the lowest price was only 51. Is this how you do it? This platform is too deceptive. I only lost about 400, but it kept loading when I closed the position. What's wrong with your platform? My tmgm agent placed a short order at 65, and it was executed at 61. Why was my short order at 63 only executed at 49? And this order took six seconds to execute.
Start Mediation
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