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اردو
Resolved
Deceives investors, deposits not credited refunds not credited
Mediating Parties 
FXTM
Issue
Scam
Requirement
compensation
Settlement Amount
$500(USD)
Time
31day17hour
Mediation Status
Hong Kong2025-09-28
Resolved 
FX3845079881
FX3845079881United Kingdom2025-08-29
Reply FXTM
We have clarified the situation promptly and solved the customer's problem.
Reply
Hong Kong2025-08-27
Supplemental Materials 
FX3845079881
FX3845079881The deposit and withdrawal have been delayed with constant excuses, and the customer service has been stalling and deceiving investors.
Supplemental Materials
Hong Kong2025-08-27
Supplemental Materials FX3845079881
FX3845079881The deposit and withdrawal have been delayed with constant excuses, and the customer service has been stalling and deceiving investors.
Supplemental Materials
Hong Kong2025-08-28
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-08-28
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-08-27
Start Mediation FX3845079881
FX3845079881At first, deposits and withdrawals were quite fast, until the 19th when I made a deposit that didn't arrive within a day. I applied for a refund and was told to wait one day, then the next day I was told to wait five more days. I've been waiting until now and still haven't received the refund. When I called customer service, they just kept telling me to wait. Isn't this clearly a scam to defraud investors by not refunding?
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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