Abstract：JustMarkets, a Seychelles-based forex broker, has been marred by several negative user reviews concerning issues in fund withdrawals, deposit credit failures, and astounding losses due to heavy slippage. With no response from customer service on these issues, the situation for most traders has reportedly worsened. In this JustMarkets review article, we have investigated several complaints against the forex broker. Take a look!
JustMarkets, a Seychelles-based forex broker, has been marred by several negative user reviews concerning issues in fund withdrawals, deposit credit failures, and astounding losses due to heavy slippage. With no response from customer service on these issues, the situation for most traders has reportedly worsened. In this JustMarkets review article, we have investigated several complaints against the forex broker. Take a look!
JustMarkets Overview: Company Profile, Trading Platforms & Account Types
JustMarkets claims to be a multi-asset broker offering trading opportunities across forex, commodities, indices, stocks and crypto. To enhance traders experience, the broker offers a myriad of trading platforms. These include the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) applications. Along with it, the trading firm offers a proprietary JustMarkets Trading App.
Check out the table below to learn about the various trading accounts offered and their respective trading conditions.
Investigating the Top Forex Trading Complaints Against JustMarkets
Multiple Deposit Credit Failure Complaints
Several traders have highlighted issues concerning the lack of deposit credits. According to many complaints, traders have reportedly deposited funds into their accounts. However, they could not witness the same on the JustMarkets login. Despite showing multiple proofs of fund transfer transactions, the broker reportedly denied receiving the same. For some, the funds were shown to be credited at the beginning. However, after a few days, the same did not show on the login page. Here are multiple JustMarkets reviews concerning deposit credit failures.
Deposits Deducted but Cancelled – No Resolution from Customer Support
A trader made a deposit, which was deducted from the wallet, but the transaction was later cancelled. The trader contacted customer support; however, the responses appeared automated and repetitive, without providing any real resolution. The trader then opened a case and attempted to make another deposit while waiting for the first issue to be resolved, but the same problem occurred again—the amount was deducted, and the transaction was cancelled. At this point, both deposits have been cancelled while the funds remain deducted, and customer support has not provided effective assistance or a clear solution.
The screenshot below perfectly narrates the hassle the trader had with constant back and forth with deposits.
A Tale of Multiple Withdrawal Issues
Multiple traders from Thailand have reported severe glitches in the JustMarkets withdrawal process, with the broker giving delayed responses and vague reasons for denying access. Seeing their hard-earned funds stuck into an alleged, long withdrawal process loop, traders vented out by sharing negative reviews. Here are some reviews that deserve careful consideration by the broker.
The Fund Scam Allegation
An India-based trader recently reported a severe allegation against JustMarkets, claiming that the broker has held four of his withdrawal transactions since Jan 23, 2026. The trader tried to contact the broker numerous times and provided every document so that withdrawals can be processed smoothly. However, the broker reportedly refused to do so. Instead, it allegedly threatened the trader with international court proceedings. Seeing a potential fund withholding by the broker, the user complained online.
No Refund, No Trade Complaint
A trader from Uganda claimed that JustMarkets failed to refund the deposits made to the trading account. This remained the case for two months before the broker allegedly blocked the trading account. With this, the trader cannot access the JustMarkets login page to trade forex and other instruments, the complaint added. Look at the JustMarkets review shared by the trader.
The Trading Account Disappearance Issue
An Egypt-based trader highlighted a severe issue, claiming that his trading account disappeared from the platform on Jan 30, 2026. As a result, the trader, at the time of sharing the JustMarkets review, was not able to access the account, which reportedly had a balance of $100. The trader failed to receive any clear explanation or resolution from the broker. If the situation continues to be non-transparent, the trader warned of taking the matter to the competent regulator. Check out below what the trader said about his experience with the broker.
Closure of 30+ Profitable Trades without Permission by JustMarkets
A Malaysia-based trader made a serious allegation against JustMarkets, claiming that the broker closed 30+ profitable orders without his permission after he adjusted the settings to find a dozen trades with slippages. The slippage, which was $2-$3, suddenly went to $30. Whats more, the trader revealed that he did not trade news. It was a normal hour of trading where he reportedly witnessed slippages. With the scope for illegitimate losses mounting, the trader did not hesitate in sharing this negative JustMarkets review.
JustMarkets Review by WikiFX: Is It Regulated?
After carefully examining the complaints, the WikiFX team investigated deeply into JustMarkets regulatory status. During the investigation, the team found four forex licenses for the broker - CySEC (Cyprus), FSCA (South Africa), FSA (Offshore), and FSC (Offshore). The two offshore regulations are not supposed to offer greater investment protection to clients, explaining the problems traders highlighted through JustMarkets reviews. Overall, the broker received a trust score of just 3.94 out of 10.
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