Ang serbisyo sa customer ay maselan ngunit hindi propesyonal. Ang online na serbisyo sa customer ay hindi mabagal sa pagtugon, kadalasang nakakakuha ng tugon sa loob ng 5 minuto. Gayunpaman, ang mga ito ay medyo perfunctory sa paglutas ng mga problema. Noong nakaraang beses, nang tanungin ko kung bakit mali ang pagsasara ng presyo, sinabi nila "pagbabago ng merkado." Nang tanungin ko ang higit pang mga detalye, hindi sila tumugon. Kulang sila sa pasensya at kinailangang magtanong ng ilang beses bago nila maipaliwanag nang malinaw.
Orihinal
The customer service is meticulous but unprofessional. The online customer service is not slow to respond, usually getting a response within 5 minutes. However, they are a bit perfunctory in solving problems. Last time, when I asked why the closing price was wrong, they said "market fluctuations." When I asked for more details, they didn't respond. They lacked patience and had to ask several times before they could explain clearly.
Neutral
Orihinal
The customer service is meticulous but unprofessional. The online customer service is not slow to respond, usually getting a response within 5 minutes. However, they are a bit perfunctory in solving problems. Last time, when I asked why the closing price was wrong, they said "market fluctuations." When I asked for more details, they didn't respond. They lacked patience and had to ask several times before they could explain clearly.
Thailand
Nakaraang post
Ang pag-trade sa platform ay maayos, ngunit kakaunti ang mga diskwento para sa service account
Susunod
Ang pangangalakal ay matatag, ngunit mayroon ding mga disbentaha
Karamihan sa mga Komento ng Linggo
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