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Based on my personal experience as an active trader and thorough research into brokers like SAMCO, I have significant concerns regarding both their customer service and the reliability of their trading platform. The most critical issue for me is the absence of any valid regulatory oversight. Without recognized financial regulation, there is always an increased risk when it comes to the security of client funds and recourse in the event of disputes; this immediately makes me extra cautious with any operational shortcomings. Regarding customer service, while SAMCO does list multiple contact channels, my interactions were less responsive compared to some established, fully regulated brokers. For me, timely and transparent customer support is crucial—especially when managing live trades or resolving account-related issues. The lack of strong regulatory pressure often means standards for dispute resolution and accountability can be lower than what I expect in the forex industry. On the technical side, SAMCO offers several platform options, including desktop and web-based solutions. However, my testing revealed that the stability and user experience did not match the robustness of global platforms such as MetaTrader or those offered by heavily regulated competitors. Occasional delays or minor glitches were present, which for any active trader could potentially impact trade execution during critical moments. In summary, I proceed very cautiously with SAMCO, given the lack of oversight and my personal experience with their platforms and support responsiveness. For me, these are material drawbacks that would outweigh their cost or leverage advantages, especially when safety and reliability are non-negotiable.