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From my own experience navigating the offerings of ZLK, I encountered distinct concerns that deserve caution, particularly around both customer service response and overall platform reliability. One of the main drawbacks for me relates to the absence of established regulatory oversight—ZLK operates without valid regulation, which raises substantial doubts about client safety and recourse in case of disputes. In the context of customer service, while multiple contact channels like WhatsApp, a contact form, and email are advertised, my attempts to reach out were met with sporadic responsiveness. At times, replies were delayed or lacked substantive detail, making it difficult to resolve even basic account queries efficiently. This unpredictability can be stressful, especially for traders accustomed to regulated brokers with dedicated support. Platform reliability is another key concern. I found myself limited to ZLK’s proprietary web and mobile platforms, with no access to industry-standard MT4 or MT5 terminals. In my experience, their proprietary trading interface did not always perform smoothly under market stress or high activity; occasional latency and glitches left me anxious about executing trades with confidence. These operational hiccups, combined with a lack of transparency on trading fees and no provision for a demo account, added up to a sense of opacity and risk I would not take lightly. For me, these factors underscore why I am cautious about recommending ZLK, especially to traders who value dependable execution and responsive support.