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Drawing from my direct research and personal judgement as a trader, I approach OMEGA with a cautious mindset, especially regarding customer support and platform stability. The broker has operated for over 15 years and is regulated by CySEC, which generally lends some reassurance. However, the fact that their field-verified address does not match the one listed under CySEC raises questions about transparency and operational consistency. For me, clear and accessible support is vital—yet, OMEGA does not disclose much about its support responsiveness or dispute resolution processes. Although contact details are available, the lack of public evidence about the quality of their assistance leaves me less confident when considering urgent trading situations. Equally important is platform reliability. OMEGA does not offer the well-known MT4 or MT5 trading environments, instead using WTS (IB) and OTS platforms, which are unfamiliar to most retail traders, myself included. With scant information on platform stability or technical track records, I am wary. In my experience, trading on less-established platforms can carry unknown risks, such as outages or execution delays, which can negatively affect trading outcomes. For these reasons, I believe it is prudent to proceed with care, seek further feedback from current users, and consider these potential drawbacks before committing significant capital.