First, I bought a member, and later it was called no shortfall. Later, I bought a voucher, and later I paid a deposit. It said manual remittance. It has been more than ten days until now. I asked the customer service before and said it was queued to 389. Then there was no reply. Until today I can’t even enter the customer service. I can’t inquire. I can check everything else on the platform, but the customer service can’t enter the inquiry. I don’t understand what this platform means. The money is given, but I can’t enter the customer service to inquire. I don’t know this. Was it induced to pay, and then cried after paying? Is this a fraud?