The overall experience is okay.UltimaMarkets' customer service is very attentive. Last time, I left a message asking about ECN account fees, and the next day, an account manager called and explained the fees in detail and even sent me a comparison chart. However, I wasn't particularly interested in the "Smart Trading System" they recommended over the phone, and they continued to talk about it for a long time, which seemed a bit overly salesy.
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The overall experience is okay.UltimaMarkets' customer service is very attentive. Last time, I left a message asking about ECN account fees, and the next day, an account manager called and explained the fees in detail and even sent me a comparison chart. However, I wasn't particularly interested in the "Smart Trading System" they recommended over the phone, and they continued to talk about it for a long time, which seemed a bit overly salesy.
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