Customer service used to send daily "data sharing program case studies," claiming, "The platform integrates global market data. After joining the program, users can earn money trading on their own and also receive commissions from data sharing. Investing 100,000 yuan will earn at least 40,000 yuan per month." They also sent screenshots of user earnings. I invested 150,000 yuan, and last month my account showed a profit of 60,000 yuan. I applied to withdraw my earnings, but customer service said, "There's an error in the system's data statistics. Your actual earnings are negative. You have to make up 3,000 yuan for the loss!" I confronted them, and they said, "You forged the records. The platform data is the real thing!" I asked to see the original platform data, but they said, "The data is commercially confidential and cannot be shared with users." It's clear they don't want to cash out the earnings!
Dear Client,
We kindly request you to provide the following details to verify your concerns:
Deposit Details: exact amount, transaction ID, and date
Registered Account: MT5 account number or registered email
Communication Records: any email, chat, or support ticket reference
After our internal investigation, we confirm that the instrument mentioned (XAUUSD.G) does not exist on our platform and does not match any instruments offered on our servers. Additionally, no records or tickets reflect the instructions you have raised.
For transparency, please provide valid and verifiable evidence. Without this, your claims will be considered unsubstantiated.
We remain committed to resolving genuine concerns and safeguarding our clients and company’s reputation.
Best regards,
Rox Capitals Team
爆料
原文
Customer service used to send daily "data sharing program case studies," claiming, "The platform integrates global market data. After joining the program, users can earn money trading on their own and also receive commissions from data sharing. Investing 100,000 yuan will earn at least 40,000 yuan per month." They also sent screenshots of user earnings. I invested 150,000 yuan, and last month my account showed a profit of 60,000 yuan. I applied to withdraw my earnings, but customer service said, "There's an error in the system's data statistics. Your actual earnings are negative. You have to make up 3,000 yuan for the loss!" I confronted them, and they said, "You forged the records. The platform data is the real thing!" I asked to see the original platform data, but they said, "The data is commercially confidential and cannot be shared with users." It's clear they don't want to cash out the earnings!
印度
來自Rox Capitals的官方回復
原文
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