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Positive(27)

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Exposure(22)

Exposure
Dupoin, you rotten scammer platform, you've taken all the hard-earned money I earned from opening a seafood restaurant in Penang! Last Monday morning at 9:30am, I stared at the GBP/MYR trend chart and stayed up until 2am the night before to analyze the trading data of the past 10 days. I managed to open 4 short positions at the 5.4820 level. After clicking on the confirmation button, the platform froze and the order status kept showing "loading". I frantically clicked on refresh, returned my account, and logged in again, even switching to two computers in the store and at home. It took me 25 minutes to get in! Looking at the price, it has dropped to 5.4310. It was supposed to make 82000 ringgit, but now it's doing well. Not only did it not make any profit, but it also lost 63000 yuan due to the panic of replenishing the position! Dupoin, you are deliberately playing tricks and trying to make us retail investors like leeks to be cut!
FX1866357968
Verified
2025-09-04
Replied
Reply from official Dupoin
Reply: Dear Trader, Thank you for your comment. We take all feedback seriously and would like to clarify that Dupoin does not provide trading services to Malaysian residents, nor do we offer Malaysia-related trading pairs. In light of this, the trading situation described DOES NOT fall within the scope of Dupoin's products or services. We encourage you to verify the broker and platform you engaged with and to raise this matter directly with the relevant party. Best Regards, The Dupoin Team
Exposure
It's a complete scam. The slippage was as high as 32 pips, and the loss on a single trade exceeded 30% of my principal. On April 12, 2025, at 8:30 PM, I traded GBP/USD on Dupoin with a take-profit of 1.2680 and a stop-loss of 1.2620, with a position size of 0.5 lots and an account balance of RM42,000. When the market hit 1.2685, the platform showed a slippage to 1.2653, closing the position. Not only did I not make a profit, but I actually lost $135 (approximately RM621). When the non-farm payroll data was released on April 18th, I set a stop-loss at 1.0850 on my EUR/USD long position. As the market plummeted, I experienced a 32-point slippage, ultimately closing my position at 1.0818. This resulted in a loss of $540 (approximately RM2,484), representing 30.3% of my RM8,200 account capital at the time. Compared to other platforms during the same period, the average slippage during that period was only 4.2 points. Malaysian investors, please withdraw your funds immediately and stay
FX3543145050
Verified
2025-09-01
Replied
Reply from official Dupoin
Reply: Dear Trader, Thank you for your comment. We take all feedback seriously and would like to clarify that Dupoin does not provide trading services to Malaysian residents. In light of this, the trading situation described DOES NOT fall within the scope of Dupoin's products or services. We encourage you to verify the broker and platform you engaged with and to raise this matter directly with the relevant party. Best Regards, The Dupoin Team
Exposure
On the evening of the release of Indonesia's April 2025 CPI data, I entered a long position in USD/IDR on Dupoin, setting a stop-loss at 15,100. However, at 8:30 PM, as the market plummeted, the platform's app suddenly crashed, and I was unable to log in for 47 minutes. Upon recovery, my account was automatically closed at 14,950, resulting in a loss of 21 million rupiah. Comparing data from other platforms during the same period, I found that the peak market volatility coincided with the Dupoin outage. Even more suspicious, the outage occurred during the most active period in the Indonesian market and affected only Android users. Several friends have experienced similar outages during the release of key data, and I suspect the platform deliberately engineered technical issues to circumvent stop-loss execution. I strongly recommend all traders choose a more transparent and trustworthy platform before opening an account. My experience has been profound.
FX3014700785
Verified
2025-09-01
Replied
Reply from official Dupoin
Dear Trader, Thank you for your comment. We would like to clarify that while Dupoin provides services to Indonesian clients, we do not offer or support any Indonesia-related trading pairs on our platforms. Based on this, the trading scenario described does not fall within the scope of Dupoin’s available trading instruments. We kindly recommend verifying the trading pair and platform details with the broker you engaged with. Best Regards, The Dupoin Team
Exposure
Dupoin destroyed my savings. In May, I placed a long position on the AUD/IDR with a stop-loss at 10,500. The market low was 10,512, but my position was closed at 10,480. The 32-point reverse slippage resulted in a loss of 3.2 million rupiah. Their "low spread account" is actually worse than a regular account. After I upgraded my account in March, the USD/CAD spread increased from 12 pips to 25 pips, adding 13 pips to my fees per trade. Over the course of a month, the extra spread alone amounted to 6.8 million rupiah. Now, only 47 million rupiah remains of my 120 million rupiah investment. Every complaint I make is forwarded to different customer service representatives, with no resolution. Dupoin has no physical office in Indonesia, making it impossible to reach anyone if I have any issues. A warning to all my friends in Bandung, Indonesia: Don't be fooled by their high-leverage promotions. This is a scam platform that exploits slippage and spreads to extract money.
FX1143702781
Verified
2025-08-27
Replied
Reply from official Dupoin
Dear Trader, Thank you for your comment. We would like to clarify that while Dupoin provides services to Indonesian clients, we do not offer or support any Indonesia-related trading pairs on our platforms. Based on this, the trading scenario described does not fall within the scope of Dupoin’s available trading instruments. We kindly recommend verifying the trading pair and platform details with the broker you engaged with. Best Regards, The Dupoin Team
Exposure
I've never seen a platform as shameless as Dupoin in Australia! Their leverage terms are a complete trap—they advertised a maximum of 1:500, but in actual trading, they suddenly dropped to 1:20. This forced liquidation of my March crude oil trade, resulting in a loss of 6,700 Australian dollars. When I questioned them with screenshots of their promotional materials, they said "terms have been updated," but I never received any notification. The platform's spreads are outrageous. During the non-farm payroll period, the EUR/USD spread reached 12 pips, six times that of other legitimate platforms! I calculated that the unreasonable spreads alone cost me an extra $3,200. Even more disgusting, their mobile app secretly and automatically trades. I noticed three unfamiliar trades, and customer service claimed they were "system-recommended trades." This is pure theft!
FX3920392772
Verified
2025-08-27
Replied
Reply from official Dupoin
Dear Trader, We have reviewed the screenshot you provided, which is dated 2022, and note that the trade referenced occurred in July. Please be advised that Dupoin does not provide any option to change leverage, and we have no record of trading activity, spreads, or other account changes matching the details you mentioned on these dates. Dupoin takes misleading or misrepresented claims very seriously. We strongly advise verifying the broker or platform you engaged with and addressing this matter with the correct service provider. Best regards, The Dupoin Team
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