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The WikiFX Score of this broker is reduced because of too many complaints!

China Galaxy

Hong Kong | 10-15 years |
Regulated in Hong Kong | Dealing in futures contracts | Suspicious Scope of Business | Medium potential risk

http://www.chinastock.com.hk/en/index.aspx

Website

Rating Index

Influence

Influence

C

Influence index NO.1

Hong Kong 2.96
Surpassed 69.90% brokers
Biz Area Search Statistics Advertising Social Media Index

Contact

+852 3698-6888
enquiry@chinastock.com.hk
http://www.chinastock.com.hk/en/index.aspx
20/F, Wing On Centre, 111 Connaught Road Central, Sheung Wan, Hong Kong Flat 1, 36/F, COSCO Tower, Queen's Road Central, Hong Kong
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

Licensed Entity:China Galaxy International Futures (Hong Kong) Co., Limited

License No. AYH772

VPS Standard
No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
WikiFX Risk Alerts
2025-09-13
  • The number of the complaints received by WikiFX have reached 5 for this broker. Please be aware of the risk!

Basic Information

Registered Region
Hong Kong
Operating Period
10-15 years
Company Name
China Galaxy International Financial Holdings Limited
Abbreviation
China Galaxy
Company employee
--
Customer Service Email Address
enquiry@chinastock.com.hk
Contact Number
+85236986888
Company address
20/F, Wing On Centre, 111 Connaught Road Central, Sheung Wan, Hong Kong Flat 1, 36/F, COSCO Tower, Queen's Road Central, Hong Kong
Marketing Strategy
Biz Area
Website
Genealogy
Relevant Enterprises
Company Summary
Wiki Q&A
Comment

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Sources
Language
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Creatives

Website

chinastock.com.hk
115.160.140.200
Server Location
Hong Kong
ICP registration
--
Most visited countries/areas
--
Domain Effective Date
--
Website
WHOIS.HKIRC.HK
Company
-

Genealogy

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Relevant Enterprises

China Galaxy International Futures (Hong Kong) Co., Limited(Hong Kong)
Active
Hong Kong
Registration No. 1567557
Established 2011-03-02
Related sources Website Announcement

Company Summary

China GalaxyReview Summary
Founded2011
Registered Country/RegionHong Kong
RegulationRegulated
Market InstrumentsSecuritiesFutures and OptionsBondsMutual FundsStructured Products
Demo Account
Leverage/
Spread/
Trading PlatformSPTrader ProGalaxy Global Trading TerminalsSoft TokenAAStocks
Min Deposit/
Customer SupportPhone: (852) 3698 6750 / 400 866 8833
Email: cs@chinastock.com.hk
Social Media: Wechat
Physical Address:20 / F, Wing On Centre, 111 Connaught Road Central, Sheung Wan, Hong KongUnit 1, 36 / F, Cosco Building, Queen's Road, Hong Kong8 / F, Mei Mei Building, 683-685 Nathan Road, Kowloon, Hong Kong

China Galaxy Information

It was incorporated in Hong Kong in 2011. It is regulated by the SFC and provides a full range of financial services, including brokerage and sales, investment banking, investment research, asset management and financing. In addition, there are 5 account types and 4 trading platforms for traders to choose from.

China Galaxy Information

Pros and Cons

Pros Cons
Well regulatedMT4/5 is not supported
5 kinds of accountsNo account details
4 trading platforms

Is China Galaxy Legit?

Regulated Country/Region
Is China Galaxy Legit?
Regulated AuthoritySFC
Regulated EntityChina Galaxy International Futures (Hong Kong)Co., Limited
License TypeDealing in futures contracts
License NumberAYH772
Current StatusRegulated
Is China Galaxy Legit?

What Can I Trade on China Galaxy?

Traders can trade securities, 140+ futures and options, bonds, mutual funds including equity funds, money market funds, bond funds, balanced funds, multi-asset funds, industry funds, etc., structured products on China Galaxy.

Tradable Instruments Supported
Securities
Futures and Options
Bonds
Mutual Funds
Structured Products
Forex
Precious metals & Commodities
Indices
Stocks
ETF
What Can I Trade on China Galaxy?

Account Types

China Galaxy said it offers securities cash accounts, securities margin accounts, future accounts and stock options accounts. In addition, customers can choose to open an electronic trading account. 5 in total, no initial deposit required.

There are 2 options to open an account: online and mobile. The specific process you can refer to: https://en.chinastock.com.hk/customer/process/

Account Types
Account Types

Trading Platform

SPTrader Pro, Galaxy Global Trading Terminals, Soft Token and AAStocks are China Galaxy International's trading platform, which can be used on mobile or desktop.

Trading PlatformSupported Available Devices Suitable for
SPTrader ProMobileAll traders
Galaxy Global Trading TerminalsDesktopAll traders
Soft TokenMobileAll traders
AAStocksDesktopAll traders
MT4
MT5
Trading Platform

Deposit and Withdrawal

There are 4 types of deposits in 2 categories:

Bank counter, ATM

Online banking, FPS

Check (to check deposit machine)

Check (to bank counter)

For withdrawals, traders with registered bank accounts, contact AE or fill out the withdrawal form for instructions. Otherwise, a withdrawal form is required for instructions.

Deposit and Withdrawal

Keywords

  • 10-15 years
  • Regulated in Hong Kong
  • Dealing in futures contracts
  • Suspicious Scope of Business
  • Medium potential risk

Wiki Q&A

Thobani Dlalda
Within 1 year

Is China Galaxy overseen by any financial regulators, and if so, which authorities are responsible for its regulation?

WikiFX Reply
From my experience and due diligence as a trader, I can confirm that China Galaxy is overseen by a recognized regulatory authority. Specifically, the broker is regulated by the Securities and Futures Commission (SFC) of Hong Kong, operating under the entity China Galaxy International Futures (Hong Kong) Co., Limited, with license number AYH772. This kind of oversight is vital for safeguarding traders’ interests, as the SFC is known for its relatively rigorous regulatory standards in the region, offering a degree of confidence regarding operational transparency and client fund management. That said, while SFC regulation provides some protection, I always remind myself—and would advise others—to look beyond the licensing itself. It’s important to note that user experiences reported issues with withdrawal processes and raised concerns about potential cloned or fraudulent websites imitating the regulated entity. Such cases highlight the need for caution and verification each time I interact with a broker, regardless of official oversight. In summary, China Galaxy is indeed under SFC supervision in Hong Kong, which is a positive sign from a regulatory perspective. However, based on both my own standards and those of the trading community, it remains essential to thoroughly verify platform authenticity and tread carefully, especially given risk alerts and the history of client complaints related to withdrawal difficulties.
Broker Issues
China Galaxy
Regulation
09-03
United States
Allan777
Within 1 year

Considering various reviews and your own assessment, how legitimate do you believe China Galaxy is?

WikiFX Reply
As an experienced trader who values regulatory oversight and the practical realities of trading, I take a cautious view when assessing China Galaxy. On paper, China Galaxy is regulated by the Hong Kong Securities and Futures Commission (SFC) and has been operating for over a decade, which by itself lends a degree of credibility. Their licensing for dealing in futures contracts further suggests that the firm is not a fly-by-night operation and adheres to at least some industry standards, which is vital for trust. However, my assessment goes beyond surface-level credentials. One of my primary concerns stems from multiple user reports alleging withdrawal difficulties, with some even labeling the platform as fraudulent or referencing clone websites. While user complaints alone don’t automatically disqualify a broker, consistent patterns of issues—especially relating to access to funds—raise red flags for me. The fact that China Galaxy does not support widely-used trading platforms like MT4 or MT5 and instead operates on proprietary platforms could complicate due diligence and transparency for independent traders like myself. From a legitimacy standpoint, I acknowledge their official regulatory status and long-term presence, but I am cautious due to documented customer service and withdrawal grievances. In matters involving money and personal financial safety, I believe it is critical to proceed conservatively, verifying all company correspondences and website addresses, and, if in doubt, opting for brokers with stronger transparency track records and more universally positive user experiences.
Broker Issues
China Galaxy
Regulation
09-02
United States
Bhavani Durga K
Within 1 year

Could you outline the primary advantages and disadvantages of trading through China Galaxy?

WikiFX Reply
Drawing from my own experience as a trader, I approach brokers like China Galaxy with careful scrutiny, and I think anyone considering them needs to weigh the pros and cons with caution. On the positive side, China Galaxy is regulated by the SFC in Hong Kong and has been in operation for over a decade. This level of oversight provides a degree of comfort, at least from a compliance and longevity standpoint. Their offering covers a broad spectrum of financial services, not just futures, but also securities, bonds, mutual funds, and structured products, with various account types and several proprietary trading platforms, which could cater to a diverse range of professional needs. However, despite their apparent regulatory status, my research found some critical drawbacks that would give me pause as a serious investor. Most glaringly, China Galaxy does not offer forex, precious metals, or commodities trading—key classes that personally matter to me as a forex trader. The absence of MT4 or MT5 support also limits platform flexibility. What is more concerning is the series of withdrawal-related complaints reported by multiple users. Delays, unprocessed withdrawals, and poor customer explanations point to potential operational and financial risks. Even though regulation exists, such disputes, if persistent, raise red flags about transparency and the overall reliability of the broker. For me, while regulation is necessary, it doesn't outweigh users’ real difficulties in accessing their funds. I would urge anyone considering China Galaxy to proceed with heightened caution, verify all official channels, and perhaps start with small transactions before committing substantial funds.
Broker Issues
China Galaxy
Regulation
08-11
United States
Wahab
Within 1 year

Can I trust China Galaxy as a reliable and secure broker for trading purposes?

WikiFX Reply
Drawing on my personal trading experience and careful review of the available facts, I take a cautious approach when evaluating China Galaxy as a trading broker. On the positive side, China Galaxy has an established presence in Hong Kong with over a decade of operations and regulation under the Hong Kong Securities and Futures Commission (SFC). In this industry, SFC regulation is generally considered a mark of legitimacy, and the broker’s range of services—from securities and futures to mutual funds and structured products—is fairly broad. I also appreciate the variety of account types and the option to open accounts digitally, which reflects some level of operational sophistication. However, my caution is heightened by the recurring withdrawals-related complaints reported by several users. These consistent reports of clients being unable to access their funds, coupled with vague explanations from customer service, are alarming for anyone, especially for me as a trader who values reliable fund access above all else. While regulation offers a degree of protection, it does not guarantee seamless customer experiences—especially when it comes to withdrawals, which are a cornerstone of trust in any broker-client relationship. Additionally, China Galaxy does not support major trading platforms like MT4 or MT5, and its core business seems oriented around futures and non-forex instruments, which might not suit every trader’s needs. I am also wary of commentary around a “suspicious scope of business” and “medium potential risk,” which reinforces my view that thorough due diligence is warranted. In summary, while China Galaxy appears regulated and experienced, the withdrawal concerns reported by users give me significant pause. Personally, I would approach this broker conservatively, ensuring all avenues of verification and client feedback are considered before committing any significant capital. Responsible risk management and a careful read of all terms are, for me, absolutely essential.
Broker Issues
China Galaxy
Regulation
07-29
United States
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