OneRoyal

FX1701479892

Verified

Malaysia

Last Wednesday, based on the inflation data released by the National Bank of Malaysia, I placed multiple orders in EUR/MYR and specifically set a take profit margin of 5.1820. At 3:15 pm on the same day, the price had clearly risen to 5.1850, triggering profit taking, but the platform seemed dead and did not automatically close positions! Seeking an explanation from customer service, they actually used "abnormal market fluctuations" as an excuse, saying that "the system has temporarily disabled the profit taking function to protect users" and that "the agreement states that the platform is not responsible for this situation". What's even more outrageous is that I wanted to withdraw money this Monday, but by Friday, I said 'there was an error in the bank card information, please resubmit'. I double checked the information 10 times and it was absolutely correct. They deliberately delayed the withdrawal!

ريان المراعي

Verified

United States

Why is my withdrawal always getting rejected please 🥺

Alfito Vito

Unverified

Indonesia

trying my luck by joining the NDB $50 ECN account program, trading 3 lots, and successfully withdrawing safely, solid best broker

Positive

09-12

FX6931803132

Verified

India

VanRoyale claimed that "AI automatically analyzes market trends and guarantees a 20% monthly return," and also sent me several screenshots of "customer profits." I believed them and spent RM8,000 to purchase the system and deposited RM30,000. However, after using it, I realized the system often gave wrong signals, resulting in a loss of RM12,000 in just two weeks of October. They are committing fraud and manipulating accounts. On May 20, I deposited 15,000 to follow a trading guru. By May 27, my account had grown to 40,000. Then they intervened and executed seven large hedging trades, leaving my account empty. This is a false advertising scam, so they are undoubtedly fraudsters! If you have any funds with them, withdraw them immediately and stay away.

FX3865500122

Verified

Malaysia

This is a fraudulent brokerage. I spent RM9,800 on OneRoyal's "AI Intelligent Trading System," which boasts a "92% historical backtest win rate and a maximum drawdown of less than 5%." During my July use, the system executed 23 trades, only three of which were profitable, resulting in a total loss of RM28,700, an 89% loss rate. Comparing the backtest data provided by the system with actual trading records revealed that the 18,200-point market fluctuation in the backtest was artificially inflated to 25,600 points, misleading users. This platform is a complete scam.

FX1890010844

Verified

Malaysia

I opened an account on your platform to hedge my forex risk, but the data your Malaysian team provided was completely fake! The international market price was relatively stable at 4.68, but your platform showed 4.75, forcing me to cancel all my hedges! Even worse, every time I tried to close my position, the data would skyrocket, fluctuating over 100 pips in a matter of minutes. This was clearly manipulation by the customer service team! I contacted customer service, and your Malaysian manager arrogantly said, "If you think the data is wrong, look elsewhere!" Is this how you treat your customers? We worked so hard to earn our hard-earned money trading, and you ripped us off overnight with fake data!

FX4047244086

Verified

Malaysia

There are layers of obstacles to withdrawing funds, and all kinds of excuses are used to delay the arrival of funds. I deposited RM50,000 into OneRoyal for foreign exchange trading. After making a profit of RM15,000 in December, I applied to withdraw RM65,000. The platform promised that "the funds will be deposited in 2-4 working days", but there was still no movement after 5 days. When I contacted customer service, the other party first evaded the issue by saying "the bank system was upgraded", and then asked me to provide "proof of source of funds". After I submitted my payslip and bank statements, I was asked for "tax clearance certificate". This is not a necessary document for withdrawals in Malaysia. Later, when the funds arrived, RM8,000 was missing. The customer service said it was a "cross-border transfer fee", but this fee was never mentioned when opening the account. Everyone, don't believe them.

FX3644095091

Verified

Malaysia

OneRoyal is a scam! My RM30,000 withdrawal went missing 15 days later. BNM found them to be unlicensed, yet they still dare to scam Malaysians! As a seasoned Malaysian trader, this is the first time I've encountered such a shameless platform! I placed a long GBP/USD order on the night of the non-farm payroll report, clearly setting a stop-loss at 1.2700, but the position only closed at 1.2500—a massive 160-point slippage. My RM20,000 principal was instantly wiped out, and I applied to withdraw the remaining RM8,000, but I haven't received a single notification in 15 days. This is an illegal platform! My neighbor previously deposited RM20,000 on this platform, and their account was frozen, claiming "abnormal transactions." They're still fighting for their rights. They're scamming Malaysians out of their hard-earned money, and they'll be shut down by BNM sooner or later.aa