INF

FX2804750494

Unverified

Australia

I requested a withdrawal on 23/09/2567 in the amount of 20000 US dollars, but the broker did not approve the withdrawal. I asked the admin, but the admin responded vaguely, only stating that it is in the risk control department's verification process. I asked how long it would take, but the admin did not respond. Until today, 16/10/2567, I asked the admin again, and the admin responded the same as before. Can anyone advise me on whether I should report to the cyber police, as I am starting to suspect the risk of being scammed by the broker INFINITAS.

FX2917578447

Unverified

Thailand

I cannot withdraw money. I have requested a withdrawal since 20/09/67 and until today, I have not received any response. I asked the admin and they repeated the same sentence, saying "Currently, it is under the risk control department's verification process. Please wait for the verification." Until today, 13/10/67, I have not received any approval for the withdrawal. Can anyone advise me on what to do?

แจ๊ค

Verified

Thailand

Withdrawals are usually processed within 24 hours, whether they are slow or fast. The ETHUSDC trading pair experiences chart freezes every Saturday evening. If you trade before the freeze, there won't be any issues. However, if you rely on making a profit during the freeze and place Sell Stop / Buy Stop orders, you won't be able to withdraw funds. Support responses can be fast or slow, but mostly there is no rush for me, so I don't have any issues. In my experience, withdrawals are relatively slow, which is okay for me. It seems like my Google account has been hacked before, and I tend to save all my passwords in my Google account, which resulted in unauthorized withdrawals without my knowledge. When I returned to trade, I noticed that there was no money left in my account, so I was able to cancel the withdrawal in time. If the system allowed withdrawals within 15 minutes, my account would have been emptied. Therefore, it seems that delayed withdrawals are safer. Because if the person making the withdrawal is not us but a criminal, we can still cancel it in time. As for trading personally, there are fees and swap costs, but they are not significant. The charts run smoothly for every trading pair. I recommend looking into the details of each trading pair. Some people find trading Hangseng very easy, so be careful not to make mistakes. I suggest everyone study the returns of each trading pair carefully. It's better to ask support before making any decisions. I have been using this broker as my main one for 2 years and have never encountered any issues.

Neutral

2025-06-30

eva824

Verified

Thailand

We play without any problems with deposits and withdrawals, we can play normally. But investment is risky, we have to trade ourselves, it's the best, following other people, there is normal profit-loss. But if we can trade by ourselves, it's the best.

Positive

2023-06-13

Xvette

Unverified

Pakistan

Access to funds is instant, but the platform has limited payment options.

Neutral

2024-08-01

Milk840

Unverified

Thailand

Because the support said that ib came to inform us of the update and asked that our account be placed under them. But how could we never allow it to be taken in? Because when opening an account Open account directly without passing anyone Then I know both the name and email, I know all the deposits and withdrawals, I feel like I have no credibility and ib always tricks me into trading.

Milk840

Unverified

Thailand

Be careful of being tricked into trading by ib. They trick you into finding customers from dating apps and inviting them to invest. First, add $500 and then take them to trade. Tell a small portfolio to add another $1000. If you lose more money in trading, add another $1000. If you lose more money, add another $1000. By investing, you help top up half the money. The next round asked to top up $5000 but only one person got top up. Take the trade away again. So I withdrew it all. Now $4000 has been lost and most importantly, the account was opened before I knew about it. How this person managed to get under there is still unknown. and take you to trade the portfolio and lose $3,xxx in one day to top up your money

Mi6211

Unverified

Thailand

Top up quickly, withdraw within 24 hours. Thai subpots respond quickly, not bad.

Positive

2023-06-09

koeuthheng

Unverified

New Zealand

Before I encountered some problems while browsing the web, I asked their customer service, and I received a reply quickly. Letting alone other factors, this made a good impression on me.

Positive

2023-02-24

nun3653

Unverified

Thailand

The broker will send the broker through the dating application, cheat their love, and then invest. Recharge to help them build a family. Deposit together. When you deposit a large amount of money, the broker will lose $1270000. Please do not trade or save money for your children to go to school. However, the broker did not fully listen to the transaction. The broker used other people's photos, but when the video call was secretly captured, they will continue to sue DIS police.

nun3653

Unverified

Thailand

Met John on a dating app. said to have to create a family by collecting money When we top up, he'll top up to help. I was damaged about 127000$ completely because when I filled up a lot He will trade big lots until all losses are 0$. Trying to get divorced into trading to save money for children to study The broker finds a reason that he is responsible and says he will add the pot to be the same. after that do not fill The broker is dishonest, there are a lot of women being treated the same way with this broker. It may change its name to another broker, so be careful.

AA8242

Unverified

Thailand

Almost gone as well, invested 860,000 baht, withdrawable more than 200,000. The rest took me to trade the first loss, get profit, pretend to fill the portfolio with half a person. At first, I got a lot of profit, making us happy. Until the money is almost gone. Finally, we secretly withdraw the remaining money, leaving about 35,000 baht. Fortunately, we can still withdraw. and then line to tell him All in all, he was very dissatisfied. And afraid that we will withdraw to play with other people. After a long time will come And we have just come to see the page revealing the scammers.

Positive

2022-11-08