WZG

FX1617110504

Unverified

Hong Kong

Hello everyone! Today is May 17, 2025. I've been trading Forex and Gold on the WZG platform in Hong Kong. If going long, the price drops instantly, if shorting, it immediately starts moving in the long direction. If hedging, it sweeps within both ranges. WZG is now closed, with data frozen (see the white image). The customer service has shown chats suggesting the market closure. Yet, the ec Markets platform (see the black image), regulated in the UK, is still operational. Their customer service is vague about the situation. It seems the market wasn't closed, but the platform was shut down prematurely. Who covers the losses from those data fluctuations? Their customer service reiterated their legality and regulation by the Hong Kong Gold Business Association, highlighting the importance of understanding a platform thoroughly before choosing.

FX1617110504

Unverified

Hong Kong

Deposit processing is slow, customer service keeps saying it's being handled, the platform is deliberately stalling for time,

FX1248674612

Unverified

Hong Kong

Tested, withdrawals are functioning normally, and funds will arrive on the same day.

Positive

09-07

FX1617110504

Unverified

Hong Kong

The official website states one business day for withdrawals, but in reality, it usually takes more than one business day. Contacting customer service shows they are online, but in practice, they are often offline for long periods.

奔跑的小鹿

Unverified

Hong Kong

It gets stuck when trading, I can't close a position when I make a profit, I can't log in. I can log in only after I lose money, and I can log in by changing another account during the period. I asked customer service, they said there is a problem with my mobile phone network, and I need to be responsible for it.

FX3792673861

Unverified

Hong Kong

Exposure platform: Wanzhou Gold Teacher: Hong Shihong Product: London XAU/USD and XAG/USD In this August, a stranger added me. After knowing I was investing stock, he recommended me London gold and sent me the profit screenshots. Once, I inquired about his investment, he told me that he was following a teacher and induced me to have a try. Then I opened an account in Wanzhou Gold and added the teacher Hong Shitao. At first, I profited a lot. Later, saying that there would be a cocking market, he advised me to add fund to resist the risk. With his induction, I add a portion of fund and decided to withdraw after this trading. Unexpectedly, my account became forced liquidation because of adverse order recommendation. The teacher blamed it on my little fund. I was mad and wanted to withdraw the fund. But the withdrawal is unavailable since the customer service claimed that the system was under upgrading. Feeling a little weird, I search the its information online and figured out many negative news about it.

乐萱家

Unverified

Hong Kong

I couldn't close my position because of slippage. When I made a complaint, they asked me to sign an agreement to cancel my account. After refusingthe requirement, the platform blocked my account directly, leading to my unavailable login. Making tthis exposed, I hope you avoid being cheated.

红雨

Unverified

Hong Kong

I asked customer service to cancel some discarded cards. But I still could log in to the center. Since I have tried many times online, thus I couldn’t cancel it offline due to times limits.