Company Summary
Company Summary
Company Profile
Dukascopy Bank stands as an innovative Swiss online banking institution, with its headquarters situated in Geneva, Switzerland. The bank specializes in providing cutting-edge internet-based and mobile trading services, with a strong focus on foreign exchange, CFDs, and binary options. Additionally, the bank offers a wide range of banking and financial services, all supported by their in-house technological solutions.
Dukascopy Bank was established on November 2, 2004, in Geneva by Andre and Veronika Duka, both Swiss nationals residing in Geneva who continue to maintain a 99% ownership stake in the company. Dukascopy Bank is regulated by the Swiss Financial Market Supervisory Authority FINMA both as a bank and a securities firm.
Dukascopy Bank fully owns Dukascopy Europe IBS AS, a European licensed brokerage company based in Riga and Dukascopy Japan, a Type-1 licensed broker located in Tokyo. In addition to its Geneva Headquarters, Dukascopy Bank has offices in Riga, Tokyo and Hong Kong. Currently, Dukascopy Group employs over 300 staff.
The Dukascopy Group primarily offers online and mobile trading services through the SWFX - Swiss FX Marketplace, which is Dukascopy's proprietary ECN (Electronic Communication Network) technological solution and a registered trademark.
Dukascopy main features | |
☑️Regulations | FINMA (Switzerland), JFSA (Japan), FCMC (Latvia) |
💰 Account currency | USD, CHF, EUR, GBP, AUD, CAD, CZK, DKK, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, CNH, SEK, SGD, TRY, XAU and ZAR |
🗺 Supported Languages | English, Spanish, German, French, Arabic, Russian, Portuguese, Japanese, Chinese, Slovak, Czech, Polish, Italian, Hungarian |
📊 Accounts | ECN accounts with a minimum deposit requirement of $100 - JForex4, MT4, PAMM, Binary options (all available for demo testing). |
💰 Products (CFD) | Currencies, Commodities, Indices, ETFs, Stocks, Bonds, Crypto |
💵 Min Deposit | $100 (Dukascopy Bank SA), $100 (Dukascopy Europe IBS AS) |
💹 Margin Call / Stop Out: | 100%/200% |
📈️ Min Order | 0.01 |
💱 Spread | From 0.1 pips for EUR/USD |
💹 Max Leverage | From 1:1 to 1:200 on weekdays/ from 1:1 to 1:60 on weekends (JForex4 platform - limitations may apply), 1:25 (Dukascopy Japan) |
🖥 Trading Desk Type | All trading orders are executed fully automatically by the trading system. Order execution is STP (Straight-Through Processing) without any human intervention |
📊 Trading Platforms | JForex4 and MT4 platform, both are available for desktop and mobile. |
💳 Deposit Options | Wire Transfer (SWIFT, SEPA), Debit/Credit Card, Cryptocurrencies, Skrill, Neteller, Bank guarantee |
💳 Withdrawal Options | Bank Transfer, Transfer to crypto exchange, Skrill, Neteller, Payment Card |
🕑 Time to Withdrawal | Withdrawal request is processed within 1 working day |
🕝 Time to Open an Account | The deposit is processed within 1 working day |
₿ Cryptocurrencies | Bitcoin, Cardano, Litecoin, Stellar, Dash, Enjin Coin, TRON, Uniswap, EOS, Ethereum, Basic Attention Token, Chainlink, Polygon |
🗓 Foundation Year | 2004 (Geneva, Switzerland) |
🎁 Contests and bonuses | Yes |
Dukascopy offers an exceptional trading experience that is worth every trader's attention. With a client-first approach, Dukascopy provides numerous advantages, making them a standout choice for anyone looking to enter the financial markets. Dukascopy's commitment to cost-efficiency is evident through their low spreads, allowing for savings on trading costs. Swift execution ensures obtaining the best possible prices, providing a competitive advantage in trades. Additionally, with deposit protection of up to CHF 100,000, you can trade with peace of mind.
The unique trading platform, JForex4, Dukascopy's proprietary solution, is user-friendly, making trading accessible even for beginners. JForex4 presents over 200 technical indicators and trading widgets to help in staying informed about potential opportunities. With support for minute timeframes like ticks and seconds, it is perfect for scalping. Dukascopy's 19 years of experience and Swiss banking license instill trust and security. With over 1200 instruments, leverage up to 1:200, and 24/7 live trading support, Dukascopy stands as a trusted partner to guide traders through their trading journey.
Moreover, Dukascopy offers a great feature – detailed historical price feed data makes it easier to develop and test trading strategies. This data covers various financial instruments, helping traders make informed decisions and reducing the risk of price manipulation. Dukascopy's extensive data archive is a useful resource for creating trading strategies, especially for high-frequency trading, and provides practical insights.
With such a comprehensive offering, Dukascopy is the go-to choice for transparent and professional trading services. Make a smart move and open an account today!
Attractive trading conditions |
Client funds protected up to CHF 100,000, with EUR 20,000 cover for Dukascopy Europe. |
Online account opening with video identification |
Accumulating liquidity from various sources (banks, brokerage companies, liquidity providers, internal liquidity pool) |
ECN accounts with a minimum deposit requirement of $100 - JForex4, MT4, PAMM, Binary options (all available for demo testing). |
A wide range of free financial information and other attractive resources is available through its website, including Dukascopy TV |
Extensive variety of trading platforms, JForex4, MT4 (available for desktop and mobile) |
Manual and automated trading and trading directly from the chart |
Hedging and scalping allowed |
Slippage control |
Swap free accounts upon request (conditions apply) |
200 indicators and chart studies and automated trading historical tester |
Wide range of trading orders: MIT, limit orders, eco and TP/SL orders |
Deposit bonus up to 100% |
Leverage up to 1:200 |
Dukascopy regulations
Dukascopy is strictly supervised and regulated by esteemed regulatory bodies. The regulatory authorities play a pivotal role in ensuring Dukascopy’s compliance with the highest standards of financial and securities industry practices.
Dukascopy's international presence is underlined by its licenses and oversight by regulatory authorities in different parts of the world:
Dukascopy Bank SA is licensed and regulated as a bank and as a securities firm by the Swiss Financial Market Supervisory Authority (FINMA), which is classified as a Tier-1 regulator.
Dukascopy Europe IBS AS is licensed and regulated by the Bank of Latvia, also recognized as a Tier-1 regulator.
Dukascopy Japan K.K. is licensed and regulated by the Financial Services Agency of Japan (JFSA), known as a Tier-1 regulator.
These regulatory bodies set specific requirements for Dukascopy, and the company has diligently complied with them since 2004. It is important to note that failure to comply with these requirements could result in the withdrawal of the bank's license. Regular audits are conducted to ensure adherence to Swiss laws. Dukascopy also ensures client security by providing deposit protection for amounts up to CHF 100,000, in line with Swiss financial service provider requirements.
Dukascopy is widely regarded as one of the safest brokerage firms. They maintain strict safety standards and hold official licenses from respected financial regulators. Routine audits by PKF for internal affairs and KPMG for financial records further solidify their commitment to safety and financial integrity.
In summary, Dukascopy's reputation as a trusted and stable entity is due to its adherence to three top-tier regulations, regular audits, stringent safety standards, and a strong commitment to transparency. These qualities make Dukascopy a reputable choice for investors around the world.
Trading terms for Dukascopy clients
Traders opt for Dukascopy due to its well-established reputation for providing a secure trading environment. Dukascopy Bank SA, headquartered in Switzerland, operates under the regulation of the Swiss Financial Market Supervisory Authority (FINMA). This regulatory oversight ensures strict adherence to financial standards and secures client accounts up to CHF 100,000.
Dukascopy takes pride in delivering favorable trading terms to its clients. By offering narrow spreads, cost-effective commissions, and access to abundant liquidity from numerous providers, Dukascopy enables traders to execute trades at competitive rates, ultimately increasing their profitability.
Dukascopy also permits traders to select from a range of trading accounts, including Standard, ECN, and Islamic accounts, to suit various trading styles and preferences.
Furthermore, in addition to the widely-used MT4 platform, Dukascopy presents its proprietary JForex4 trading platform, available for both desktop and mobile devices. This platform grants traders the flexibility to monitor and participate in the markets from anywhere, ensuring they never miss a trading opportunity. Dukascopy's JForex4 mobile platform offers real-time quotes, comprehensive order management features, and full account accessibility.
With Dukascopy, you can transfer funds directly from the JForex platform to a multi-currency banking account (MCA), without any associated fees. The MCA account supports various payment methods, including card and cryptocurrency transactions.
Trading features | |
🔧 Instruments | 1200+ instruments including: FX, Commodities (CFD), Indices (CFD), Bonds (CFD), Stocks (CFD), ETF (CFD), Crypto (CFD) |
🏛 Liquidity Provider | Liquidity providers are represented by centralized marketplaces and a number of banks which continuously provide ask and bid prices on the market. The sentiment ratio of this group is opposite to liquidity consumers data because, for each trade executed through SWFX, there are two equal and offsetting over-the-counter transactions |
⚡Lightning-fast order execution | Yes |
🎧 Customer support | 24h/7 multi-language support via chat, phone and email |
⭐ Other | A wide range of order types, including stop-loss and limit orders |
📱 Mobile trading | Yes |
FX3372225019
Hong Kong
A margin was asked for before a withdrawal. After that, Dukascopy asked for deposit again on ground of insufficient credit score.
Exposure
宝哥25619
Hong Kong
I was asked to pay a risk margin in wake of wrong account information.
Exposure
Ngẫu Hứng
Hong Kong
Can't withdraw. You need hand in varied files
Exposure
Aderwar
Turkey
Dukascopy Bank is a great choice for traders who want access to a wide range of tradable assets. They offer a diverse portfolio, making it easy to diversify your investments. Plus, their minimum deposit is very reasonable, making it accessible to traders of all levels.
Positive
Sok Chan
Cambodia
Been with these guys for years - hands down the best forex broker I've ever used. Never had any issues, no matter your trading style - scalping, news, spikes, you name it. Here's the kicker: you make money, it goes straight to your real, Swiss bank account. None of that shady stuff. Even if something goes wrong, your own account manager jumps in to help. Seriously, five-star service all around!⭐⭐⭐⭐⭐
Positive
Anas FX
Cyprus
When it came to the spread and commission 'bishops', Dukascopy played a strong game. Trading the classic EUR/USD pair, I observed the spreads consistently lining up within a comfortable range of 0.7-1.0 pips during high-liquidity hours. A memorable move in my trading game was when Dukascopy's accurate trading signals spotted a winning opportunity with a bearish shift in the AUD/JPY pair. Their swift order execution allowed me to lock a short position, turning the tide in my favor!
Positive
Brewster108
Singapore
customer service here might not exactly match the "24/7 support" offered by some other banks, but the quality and speed of their responses more than make up for it. In a field where problems can crop up for any number of reasons, having the certainty that a competent support network is on standby is a great reassurance.
Positive
ALIQAYS
Iraq
I deposited an amount and it was not approved. I waited more than a week. The support does not provide any accurate information regarding the deposit. I send proof of the deposit and the request is not approved after the amount was withdrawn to the account. Now I am trying I contacted support and got no answer
Exposure
源3119
Belarus
I lost connection when logging into my Dukkascopy account frequently, but the support staff did not give me any solutions all the time. I guess they only care about themselves.
Neutral
FX1200429457
Colombia
I think this Dukascopy is nothing more than a scammer under the banner of the so-called forex broker... I see that some people have already been scammed.
Positive
A汇丰名慕陶瓷--钟洋15520993535
Hong Kong
The website of this company looks quite serious, but I saw his real side on wikifx-a complete foreign exchange liar! If you want to withdraw money, you have to pay a high amount of funds to withdraw it... What is the difference between this and stealing money? ?
Neutral
FX1059301772
Australia
I made two orders, but the stop losses were only activated when the losses were 2 times and 6 times from the original stop losses. Making my losses from 1% to 10% of my capital each trade. I contacted the customer support team and they informed that there was high volatility which caused price slippage.
Neutral
La86151
Hong Kong
He accused me of scamming him, and asked the fake platform to block my account. Later, the platform disappeared, unable to withdraw funds, and took my photos and videos, forcing me to repay. He even claimed to have a woman.
Exposure
FX5721867832
Hong Kong
The customer service rejected withdrawal for many reasons and asked for taxes. I lost about 70000.
Exposure
Kyle Loh
Malaysia
It required many fees($50000, $38881 and $40000) before withdrawal.
Exposure
Kyle Loh
Malaysia
The platform customer service said that my bank card information was incorrectly filled, and I needed to pay a deposit of up to RMB 50,000 in order to have the opportunity to modify the wrong information and reapply for withdrawal.In order to get the money back in the account as soon as possible, I had to do it. Unexpectedly, after paying this sky-high margin, the withdrawal was still rejected by the platform, and even the account was maliciously frozen.
Exposure
_Dan_
Hong Kong
I’ve been cheated of hundreds of thousands and called the police. But there is still now news.
Exposure
多动症少女
Hong Kong
First, I said that I entered the wrong card number, the second step is to increase my credit score, the third step is to pay personal income tax for large withdrawals, and the fourth step is to transfer foreign banks to pay deposits.
Exposure
FX1457371977
Hong Kong
I paid all kinds of fees, but I still couldn’t withdraw, and the customer service directly blocked me. It’s a fraud gang that committed the crime.
Exposure
124
Hong Kong
Do not be cheated
Exposure
♀浔忍
Hong Kong
It's a scam. Don't allow my withdrawals with various reasons. In the end, my application was approved. But they won't help me consult the process unless I opened the exclusive channel. It take 36 hours since my application was approved. But the withdrawal hasn't been to my bank account.
Exposure
勿忘心安58302
Hong Kong
Don’t allow me to withdraw funds with various reasons. And they set traps for me. If I have any question, the customer service just told me to “operate according to the instruction”
Exposure
FX2570086934
United States
I opened a trading account with Dukascopy following an advert I saw on the internet on 2nd December 2020. The account promised easy trading for investors with investors able to withdraw their funds online easily whenever required.I funded the account with 25000.All transactions were paid for with my Visa debit card. The account manager from Dukascopy (his name Adrian Rask) continuously applied pressure on me over many weeks to continue to fund the account with the promise of better returns. I did this in good faith believing that I was dealing with a decent trading firm On 30th Jan 2021, after being bombarded with calls from the account manager to fund the account, I made a withdrawal request and decided to cease trading with this platform.They gave series of flimsy excuses as to why my withdrawal cannot be processed. After several failed attmept i resorted to filing a charge back with Assetspoor(assetspoor . tech) Big ups, i got my lost funds and they are very professional and efficient. The activities of Dukascopy must be stopped at all costs, they put people in bad situations.
Exposure