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Resolved
Slips for 50 dollars and does not close to stop loss
Object 
AUS GLOBAL
Issue
Severe Slippage
Requirement
compensation
Amount
$70(USD)
Time
62day1hour
Mediation Progress
Hong Kong 2023-02-16
Resolved 
Australia 2023-01-17
Reply AUS GLOBAL
Dear customer, the specialist is trying to reach out to you for the problem.
Reply
Hong Kong 2022-12-16
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-12-16
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-12-16
Start Mediation 
For the gold I trade on Thursday night, the stop loss set didn't work at all. Not only did it slip by $50, but it also directly broke through the position. Reported to the official customer service, the reply given is normal slippage. Who told you that the slippage of fifty dollars is a normal slippage, and it is still out of position. The loss caused by so much slippage must be compensated to me. I advise everyone to keep their eyes open and choose a reliable platform. Ausforex is such a rogue
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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