Global Broker Regulation Inquiry App
WikiFX
Broker
Rankings
Regulators
Thobani Dlalda
Within 1 year

Have you encountered any drawbacks with CENTRAL’s customer service or the reliability of their platform?

Broker Issues
CENTRAL
Regulation
06-21
United States
WikiFX
Reply

In my experience trading with CENTRAL, I approached their services with cautious optimism, given their reputation in Hong Kong’s financial sector and their broad menu of securities services. I appreciated the variety of deposit and withdrawal channels, but I remain mindful of details that could affect the reliability and trustworthiness of any broker, especially with those holding a complex or unclear regulatory status. One area of concern for me arises from the firm’s regulatory background. Though CENTRAL is regulated by the Hong Kong SFC for dealing in securities, the “Exceeded” status on their securities license is not fully explained. Additionally, their license for futures contracts has been revoked, which raises prudent questions about operational oversight. This ambiguity is significant, as regulatory clarity is central to my confidence when entrusting funds or executing trades. As for customer service, my personal interactions were generally responsive, and I found channels such as email and phone to be effective. However, there are mixed user experiences—while some traders quickly received helpful support, others reported issues related to withdrawals. I believe this inconsistency warrants caution, particularly if you prioritize seamless support when managing your trading account. I have not experienced outright platform failures, but given the high potential risk ratings and murky regulatory descriptions, I treat platform reliability with care. For me, these factors signal the need to monitor account security closely and to keep withdrawal requests and balances modest compared to brokers with more transparent credentials.

Select Country/Region
  • Hong Kong

  • Taiwan

    tw.wikifx.com

  • United States

    us.wikifx.com

  • South Korea

    kr.wikifx.com

  • United Kingdom

    uk.wikifx.com

  • Japan

    jp.wikifx.com

  • Indonesia

    id.wikifx.com

  • Vietnam

    vn.wikifx.com

  • Australia

    au.wikifx.com

  • Singapore

    sg.wikifx.com

  • Thailand

    th.wikifx.com

  • Cyprus

    cy.wikifx.com

  • Germany

    de.wikifx.com

  • Russia

    ru.wikifx.com

  • Philippines

    ph.wikifx.com

  • New Zealand

    nz.wikifx.com

  • Ukraine

    ua.wikifx.com

  • India

    in.wikifx.com

  • France

    fr.wikifx.com

  • Spain

    es.wikifx.com

  • Portugal

    pt.wikifx.com

  • Malaysia

    my.wikifx.com

  • Nigeria

    ng.wikifx.com

  • Cambodia

    kh.wikifx.com

  • Italy

    it.wikifx.com

  • South Africa

    za.wikifx.com

  • Turkey

    tr.wikifx.com

  • Netherlands

    nl.wikifx.com

  • United Arab Emirates

    ae.wikifx.com

  • Colombia

    co.wikifx.com

  • Argentina

    ar.wikifx.com

  • Belarus

    by.wikifx.com

  • Ecuador

    ec.wikifx.com

  • Egypt

    eg.wikifx.com

  • Kazakhstan

    kz.wikifx.com

  • Morocco

    ma.wikifx.com

  • Mexico

    mx.wikifx.com

  • Peru

    pe.wikifx.com

  • Pakistan

    pk.wikifx.com

  • Tunisia

    tn.wikifx.com

  • Venezuela

    ve.wikifx.com

United States
※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
Cooperation:fxeyevip@gmail.com