Global Broker Regulation Inquiry App
WikiFX
Broker
Rankings
Regulators
RichN
Within 1 year

Have you encountered any drawbacks with Alfa Capital's customer service or the stability of their platform?

Broker Issues
Alfa Capital
Regulation
07-31
United States
WikiFX
Reply

In my experience as a forex trader, Alfa Capital immediately raised several red flags that I found impossible to ignore. The most pressing issue for me is their regulatory status. Both their CySEC and FCA licenses have been revoked. For any broker, and especially for those handling retail clients, this is a fundamental concern. Without robust regulatory oversight, there’s a significantly increased risk regarding fund safety, dispute resolution, and transparency. Over the years, I’ve learned firsthand that regulatory revocations typically reflect deep-seated issues within a broker's business practices or compliance protocols. When it comes to their customer service, the available contact details alone did not instill much confidence. I found their website to be dysfunctional, which not only makes direct interaction difficult but also raises questions about their ongoing operations and responsiveness. If any trading issues or emergencies arise, having inadequate or unresponsive customer support can be a critical drawback, especially in fast-moving markets. As for platform stability, there is a concerning lack of clear information. I could not find detailed descriptions regarding spreads, leverage, minimum deposits, or specific trading platform support. In my view, the absence of such key data is problematic, as transparency is vital for evaluating platform reliability. Given all these factors, I would approach Alfa Capital with extreme caution and would not risk trading with them unless and until their regulatory and operational transparency are demonstrably restored.

Select Country/Region
  • Hong Kong

  • Taiwan

    tw.wikifx.com

  • United States

    us.wikifx.com

  • South Korea

    kr.wikifx.com

  • United Kingdom

    uk.wikifx.com

  • Japan

    jp.wikifx.com

  • Indonesia

    id.wikifx.com

  • Vietnam

    vn.wikifx.com

  • Australia

    au.wikifx.com

  • Singapore

    sg.wikifx.com

  • Thailand

    th.wikifx.com

  • Cyprus

    cy.wikifx.com

  • Germany

    de.wikifx.com

  • Russia

    ru.wikifx.com

  • Philippines

    ph.wikifx.com

  • New Zealand

    nz.wikifx.com

  • Ukraine

    ua.wikifx.com

  • India

    in.wikifx.com

  • France

    fr.wikifx.com

  • Spain

    es.wikifx.com

  • Portugal

    pt.wikifx.com

  • Malaysia

    my.wikifx.com

  • Nigeria

    ng.wikifx.com

  • Cambodia

    kh.wikifx.com

  • Italy

    it.wikifx.com

  • South Africa

    za.wikifx.com

  • Turkey

    tr.wikifx.com

  • Netherlands

    nl.wikifx.com

  • United Arab Emirates

    ae.wikifx.com

  • Colombia

    co.wikifx.com

  • Argentina

    ar.wikifx.com

  • Belarus

    by.wikifx.com

  • Ecuador

    ec.wikifx.com

  • Egypt

    eg.wikifx.com

  • Kazakhstan

    kz.wikifx.com

  • Morocco

    ma.wikifx.com

  • Mexico

    mx.wikifx.com

  • Peru

    pe.wikifx.com

  • Pakistan

    pk.wikifx.com

  • Tunisia

    tn.wikifx.com

  • Venezuela

    ve.wikifx.com

United States
※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
Cooperation:fxeyevip@gmail.com