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Mansuber007
Within 1 year

Have you encountered any drawbacks with GMO-Z.com's customer service or the reliability of their platform?

Broker Issues
GMO-Z.com
Regulation
05-20
United States
WikiFX
Reply

In my experience as a forex trader prioritizing platform reliability and customer security, there are several issues with GMO-Z.com that give me pause. While the broker claims to offer a range of features including competitive spreads, high leverage, and the established MT4 platform, my biggest concern centers on the recurring reports of withdrawal difficulties. Multiple users have documented cases where they were asked to pay additional fees, such as an unexpected “individual tax,” before being able to process withdrawals, and in several instances, access to their funds remained unresolved despite compliance. This withdrawal uncertainty undermines trust, especially as the broker’s official website has, at times, been inaccessible. For me, the inability to consistently access the website and the lack of clear, transparent communication about fees and operational status increase my risk exposure unacceptably. There have also been comments about slippage and wide spreads, which affect trading outcomes and can be especially problematic in volatile markets. While there are a few positive mentions regarding prompt customer support responses, these do not outweigh the consistent, unresolved withdrawal complaints and platform access concerns. From my perspective, these reliability issues overshadow any potential benefits, so I approach GMO-Z.com with significant caution and refrain from allocating substantial capital.

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