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sweetosh
Within 1 year

Have you encountered any drawbacks related to RGL’s customer service or issues with the stability of their platform?

Broker Issues
RGL
Regulation
07-20
United States
WikiFX
Reply

Speaking from my experience as someone who has vetted numerous brokers for potential trading, RGL presents significant concerns that make me highly cautious—especially regarding customer service and platform stability. My first and most immediate apprehension is that RGL operates without any valid regulatory oversight. In my view, a lack of proper regulation directly impacts both trustworthiness and accountability, which are critical when issues arise with customer service or platform reliability. Based on the information available, RGL focuses primarily on internet service provisions and IT solutions rather than specialized forex or trading services. This shift raises several red flags for me, as it is unclear whether their platform even offers the kind of robust, trading-specific infrastructure I would expect. The fact that their website is intermittently inaccessible only underscores my doubts about platform stability. As a trader, consistent platform access is essential for order execution and risk management, and any uncertainty here is a major deterrent. Regarding customer service, while they advertise multiple contact channels and 24/7 support, the overall lack of transparency and the absence of regulatory protection make me wary. In my experience, unresolved issues or slow support responses are far more difficult to address when there is no oversight or recourse. For all these reasons, I personally would not entrust my trading activities or funds to RGL. Conservative judgment and risk management are non-negotiable, especially with unregulated entities.

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