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From my perspective as an experienced trader, Finansia presents several concerns that have directly impacted my confidence in both its customer service and platform reliability. The fact that Finansia operates without oversight from a recognized global regulator is a significant red flag for me, especially given the high-risk nature of trading. I have always prioritized safety of funds and clear dispute resolution channels, so the lack of legitimate regulation is truly worrisome—not just theoretically, but in how it affects real-world trust and recourse. On the technical side, while the proprietary Finansia HERO platform does offer a robust suite of trading tools across PC, iOS, and Android, I found the absence of a demo account to be a fundamental drawback. This made it challenging for me to fully evaluate the platform's stability and functionality without committing real capital from the start. For a cautious trader, not having the opportunity to backtest or familiarize oneself risk-free is a core limitation. In terms of customer service, I have noticed that while contact information and multiple support channels are listed, my expectations for responsive, highly regulated brokers were not matched here. The general absence of detailed reviews or independently verified service standards left me uncertain about the quality and reliability of assistance should a serious issue arise. Ultimately, for me, the combination of unregulated status, limited practice tools, and unclear service benchmarks means I approach Finansia with considerable caution and would not rely on it for substantial trading activity where platform resilience and dispute protection are non-negotiable.