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In my experience, CTG presents a number of concerns that I can’t ignore, particularly regarding customer service reliability and platform trustworthiness. What stands out immediately is that CTG operates without clear, verifiable regulation; it holds only a suspicious clone NFA license, which introduces significant uncertainty. When a broker's regulatory status is questionable, I find it extremely difficult to trust the stability or accountability of their services—this includes both customer support and the platforms provided. From a practical standpoint, CTG does offer multiple communication channels, including a toll-free number, direct lines, and email. However, the lack of proper regulation leaves me wary about the ultimate efficacy of their customer service, especially if any serious fund issues or disputes arise. In the world of managed futures and complex trading platforms, reliable customer support becomes critical when problems or outages occur. Regarding their trading platforms, while they offer a decent range (CTG Pro, Trade Navigator, CQG, and more), I approach these with caution. The sheer number and diversity may sound promising, but again, without regulatory backing, I have no assurance about the integrity or long-term reliability of these platforms. If I were to encounter technical issues or account discrepancies, the backup and recourse available would be uncertain at best. For me, these red flags have been persistent drawbacks and have made me prioritize brokers with strong, transparent regulation and proven support infrastructure.