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In my experience as a forex trader, I approach any broker that lacks formal regulation with caution, and FlexTrade fits this profile. The broker is unregulated, which, for me, is a significant drawback because it means there isn’t an established authority holding them accountable for client protection. As a result, any issues or disputes with customer service could become more complicated to resolve, and there’s no formal recourse for complaints. When I consider customer service, I place a high value on accessibility, transparency, and responsiveness—especially when dealing with large transactions or technical glitches. FlexTrade offers various contact channels, including multiple international phone numbers and a dedicated email, suggesting a level of professionalism and global access. However, because they are not overseen by a reputable regulatory agency, I find it hard to fully trust the reliability or impartiality of their support in case of a serious issue. As for platform reliability, FlexTrade appears to focus on providing advanced technology and multi-asset trading solutions to institutional clients. While this specialization can imply robust infrastructure, the absence of regulatory oversight means I have no way to independently verify their claims or guarantees regarding uptime, order execution, or data integrity. Because my own approach to risk management is highly conservative, I consider the lack of regulation and potential accountability gaps to be major red flags. Regardless of the sophistication of their service, these factors are enough for me to think twice before committing significant funds or relying on their platform for mission-critical trading.