withdrawal withheld and does not pay earnings

On March 27, 2022, I requested a withdrawal of 80% of my capital, it was rejected and to date the return and walle IPC still do not appear nor are the representatives mentioned, I have sent an email which was never answered. The other thing is that it does not pay profits of the 20% that still operates in mt4. point 3 they passed our or balance or the 20% mentioned to another bot named MASTER C and will have retained the money for 100 days and would pay weekly earnings according to the norm, which they are not complying with so little. There are 3 faults that thousands of people owe us a solution and explanation. thank you