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利润已扣除

FX3575067292
1-2年
未验证

曝光

他们以股息调整的名义扣除了我所有的利润,并告诉我我在股息调整日期进行了交易,即使我持有该头寸两天,并在spa 35 indic的价格上盈利。这非常不公平,我建议投诉他们。如果有人知道如何投诉,请告诉我。

原文

Profit debited

Here they have debited my all profit on the name of dividend adjustment and told me that I have made a trade on dividends adjustment date even I hold the position for two days and the profit made by me in price in spa 35 indic.this very un fair I suggest the action to be taken against them.if any know how to complaint against them tell me

2024-11-01

印度

其他曝光

来自PRIMEX的官方回复

尊敬的客户: 感谢您的反馈。 如前所述,我们对您的账户采取的措施是由于我们的股息政策。您可以在我们网站的“条款和条件”部分找到有关此政策的完整详情。 您的交易在股息日期之前开仓,并在股息日期之后平仓,这会导致您的交易账户产生额外费用。这是全球通用的标准做法,所有信誉良好的经纪商均遵循此做法。 请注意:您还向我们的监管机构提交了投诉。在审查了您的交易账户报表和我们的解释后,监管机构驳回了您的投诉,确认我们的行为完全符合规定。 此致, PrimeX Capital

原文

Dear Client, Thank you for your feedback. As previously explained, the action taken on your account was due to our dividend policy. You can find full details regarding this policy in the Terms and Conditions section on our website. Your trades were opened before the dividend date and closed afterward, which results in additional charges on your trading account. This is a standard practice applied globally and followed by all reputable brokers. Please note: You also submitted a complaint to our regulatory authority. After reviewing your trading account statement and our explanation, the regulator rejected your complaint, confirming that our actions were in full compliance with regulations. Best regards, PrimeX Capital

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