The EBC platform's customer service is not only friendly but also very responsible in resolving issues. Unlike some platforms that simply resolve an issue and then leave it alone, they follow up to inquire about how the situation was handled, which is incredibly thoughtful. I once encountered an issue with my account funds. After contacting customer service, they quickly identified the cause and discovered a minor system bug, which they resolved promptly. I initially thought that was the end of it, but they contacted me again the next day to ask if my account was back to normal and if I had any other questions. I felt incredibly valued. This responsible attitude is truly reassuring. Trading inevitably encounters various issues, but having such responsible customer service gives me peace of mind, without having to worry about issues being fully resolved or unattended.