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FX3076593402
1年内
已验证

中评

客服人员能解答基础问题,如下单流程和手续费等。但被问及更深层次问题时,比如“这款产品的点差为何突然扩大?”,他们无法给出明确答复,总是以“市场原因”搪塞过去。其专业度一般,别指望能学到太多。

原文

The customer service staff can answer basic questions, like how to place an order and handling fees. However, when asked more in-depth questions, such as "Why did the spread on this product suddenly widen?", they're unable to provide clear answers, consistently dismissing them with "market reasons." Their professionalism is average, so don't expect to learn much.

08-06

新加坡

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