[Pictures and Evidence] CWG Markets Refuses to Pay Profits! They Unjustifiably Erased $34,579 USD in Profits, but CWG Immediately Repays! Exposed Content: Attention everyone! This CWG Markets is a ruthless brokerage firm that only pays when you win! I traded gold normally on their platform and applied for a withdrawal after making a profit. The platform refused without warning, and then, through opaque operations, forcibly deducted my entire legal profit of $34,579.43 USD (approximately one million NTD) without any substantial evidence! To protect privacy, the following is a partial disclosure of depersonalized account information and a timeline of misconduct, including information on the account that was unfairly deducted from the brokerage: CWG Markets Account Holder: Mr./Ms. Liu Trading Account (MT4): 667***** Amount Deducted Without Authorization: 34,579.43 USD Timeline of Malicious Actions 2024-07-31 Withdrawal Request Rejected: I requested a withdrawal of 24,800 USD in the back-end system, transaction number PW2024073118. The platform immediately and without authorization changed the status to "Rejected" and forcibly canceled the withdrawal. 2024-09-23 Malicious Accusations: I received an email from the Compliance Department (compliance@cwgmarkets.com), unilaterally and unjustly accusing me of using "cross-platform hedging arbitrage" in illegal trading, and directly banned me from trading. September 23, 2024 - Forced Withdrawal of Funds: Without my permission, the CWG system shamelessly executed a forced withdrawal of -34,579.43 USD, wiping out all profits from my account. Why is CWG's behavior described as opaque and rogue? Player and Referee, No Evidence Provided: The official email instructed me to log into MT4 myself to retrieve my trading records and find any violations. As an ordinary investor, all my transactions are transparent. I formally replied to the official account, questioning, "Which transaction violated the rules? What are the criteria for determining violations?" Surprisingly, the official account remains silent, offering no technical basis whatsoever; they have complete control! Vague Rules, Intended to Embezzle Funds: The contract URL they provided only outlined penalties, lacking any standards for "how to determine violations." This is a classic example of a catch-all approach—they want to swallow the profits their clients are making! My Demand: I have complete transaction and communication evidence. CWG Markets must immediately return the deducted 34,579.43 USD to me! I have compiled detailed dialogues regarding the alleged violations and threatening letters from officials into the file "Ask CWG.pdf"; and the relevant regulations and the progress of the appeal are also recorded in "Complaint fca.pdf".

When I first submitted my withdrawal request, the Vietnamese customer service representative told me, "Your funds need to be transferred back from an overseas server. Cross-border data transfer requires a dedicated channel. After paying the channel fee, your funds will be credited to your account within 24 hours." They also sent me a screenshot of a failed data transfer review, labeled "Channel permissions not activated," and threatened me, "If you don't pay within five days, your data will be frozen and you won't be able to withdraw your principal!" After waiting three days, the withdrawal status was still "under review." I contacted customer service, and they said, "The channel traffic is insufficient, and I need to pay another 20,000 to upgrade the channel level." That's when I realized it was a scam! I asked for a refund of the channel fee, but they bluntly said, "The fee has been used to activate channel permissions and is non-refundable."

I've been with this platform for 7 years, and it's truly excellent—great service, trading environment, fast deposit and withdrawal speeds, and fantastic agent support policies.

Customer service used to send daily "data forecast member profit stories," saying, "Pay 6,000 yuan for a quarterly membership, receive three market data forecasts daily, and follow them for at least 25% monthly returns." They even posted screenshots of "users earning 20,000 yuan by following the forecasts." However, their first prediction told me to buy a certain product. I followed their lead and invested 50,000 yuan, only to see a 15% drop that same day, resulting in a 7,500 yuan loss! The next nine predictions either led to opposite trades or wildly off-target predictions, resulting in a total loss of 40,000 yuan! I confronted customer service, and they said, "The forecasts are based on historical data. The actual market fluctuates, and the losses are your own fault for not adjusting flexibly." I requested a refund and compensation, but they said, "Membership service is provided, and we are not responsible for losses."

Previously, Vietnamese customer service sent daily "data diagnosis user feedback," saying, "Pay 2,500 yuan for a professional team to diagnose your account data. They can identify trading vulnerabilities, optimize your position strategy, and fix historical data errors." After paying, the customer service said, "The diagnosis will take three days, and you won't be able to log in to your account during that time." When I logged in three days later, I found that all my historical trading records, profit data, and position records were gone. It said, "Data loading failed!" I contacted customer service, and they said, "Data loss occurred during the diagnosis process and cannot be restored at this time." After waiting a week, I contacted them again, and they said, "The data has been permanently deleted and cannot be retrieved."

When I submitted a withdrawal request, the Vietnamese agent said, "The system detected financial transactions between your account and two relatives' accounts, making them 'linked risk accounts.' You must unlink those accounts and provide proof of unlinking, otherwise your withdrawal will fail review." Customer service also sent me a "linked account data report" with the following information: "Number of linked accounts: 2, high risk level." They threatened, "If you don't unlink within 10 days, your and your relatives' accounts will be frozen, and you won't be able to withdraw a penny of your principal!" I argued with them, and they said, "Either unlink or forgo the withdrawal; this is a platform data compliance requirement!" I asked to see the compliance terms, but they bluntly said, "These terms are internal documents and cannot be displayed publicly."

Customer service used to send daily "data backtesting reports," claiming, "The platform backtested using the past five years' market data. This project has a 98% win rate, and even if you lose, there's 'loss compensation.'" They even sent a "backtested profit curve." But within two weeks, the project plummeted, and my 50,000 yuan investment was gone! I asked for "loss compensation," but customer service said, "The backtested data is historical data. The actual market fluctuates, so the compensation clause doesn't apply." I confronted them about their original promise of "compensation for market fluctuations," but they replied, "You misunderstood. Compensation only covers data errors, not market risks." I asked to see the original compensation clause, and they said, "The clause has been updated, and the old version is no longer valid." It's clearly a deliberate attempt to shift the blame!

CWG Markets is a "scam platform" that exploits Vietnamese traders. I traded there for five months, and my expectations went from high to zero, all due to the platform's outrageous slippage and unscrupulous tactics. On the 20th of last month, I placed a short order on the AUD/USD at 0.6580. The market was stable at the time, but after submitting the order, it was actually traded at 0.6624, a slippage of 44 points! Remember, compliant Vietnamese forex platforms typically experience slippage of no more than 8 points under similar market conditions. Even more devastating was that on the day the non-farm payroll data was released this month, I set a take-profit order on the USD/JPY at 140.20, expecting a profit of $1,200. Instead, it traded at 139.63, a slippage of 57 points. Not only did I not make any money, I ended up losing $800. I urge all Vietnamese traders to avoid platforms that exploit slippage and intimidate users.

Love the website, allows for smooth and easy access. They keep tight spreads and offer a wide range of instruments to trade from. Also, their customer service is always ready to help with any problem or challenge

This broker scams it deducted profits from the account without justification for the action . And i have tried to reach them for restitution of my profits but there just saying still under process on live chat and on the emails there no longer reply. This broker is a scammer be alert otherwise you will lose your money!! Beware !

I've added more proof, please approve. I made a deposit to my account and I wasn't credited, after fews I contacted the customer support and I was assured I'll be credited but they still didn't credit me, here's more proof

CPI was straight forward on the analysis with implemented today, thank you CWG for giving me this opportunity!