I cannot withdraw

My withdrawal request hasn't been processed for three weeks, and customer service always gives the same excuse: "It's under review by the finance department." How did my original deposit arrive so quickly? Now I'm being harassed trying to get my money back! Your so-called "data-driven" risk control system is nothing but extortion! Every time I withdraw money, they inexplicably claim there's "unusual trading activity" in my account and require additional verification. Even after I provided my ID, bank statements, utility bills, and even a selfie, you still keep demanding more proof. Even more ridiculous, while you're withholding my withdrawals, you're constantly emailing me promotional deposit promotions! I clearly confirmed the use of hedging strategies when I opened my account, but now your risk control department is suddenly saying my Martingale strategy violates regulations and is freezing my account and imposing a fine? WELTRADE is a completely unregulated, dishonest platform!

It seems to me that just as it has its good points, it also has the bad ones, and likewise among its benefits is that you can trade with low amounts, but when it comes to withdrawing, it is quite slow.

My withdrawal arrived at Binance, I withdrew and my withdrawal arrived.

I like it a lot because withdrawals are fast, arriving in 10 to 15 minutes, and the leverage is quite good because you can trade with minimum lot sizes for small accounts.

WELTRADE, you garbage platform, all the money pits I've struggled to find in Thailand! Last Monday at 9.00, I was staring at the GBP/THB movement chart. The night before, I analyzed nearly a week's worth of trading data and decided to buy 5 lots at 32.15. It turned out that after placing the buy order, the platform directly displayed 'order submission failed.' I thought it was a network issue, so I tried three more times, but the page remained stuck! After 10 minutes, it returned to normal, but the price had already surged to 32.48. I ended up with 64,500 THB less. What's even more infuriating is that when I contacted customer service, they said, 'You were too slow and missed the best timing.' They even used 'data logs' as an excuse, claiming network delays when I submitted the order. At that time, I was using the fastest fiber optic in Bangkok, with internet speed tests showing 100 Mbps—how could there be delays? I've lost nearly 200,000 THB in the past half-month due to platform freezes and failed orders. WELTRADE, are you deliberately playing games and trying to swallow my money?!

On the night of the May non-farm payroll data release, I traded the USD/IDR currency pair on WELTRADE, setting a take-profit point of 15,200. When the market hit 15,205, the platform delayed closing my position for 30 seconds, ultimately closing it at 15,080. My original profit of 1.2 million rupiah turned into a loss of 850,000 rupiah. This slippage only occurs during the early morning hours of Indonesian time (02:00-05:00 Jakarta time), when European and American markets are active but local regulatory complaint channels are closed. By July, my initial investment of 5 million rupiah had lost 2.3 million rupiah due to similar slippage. Yet, the platform continues to push "low spread trading" ads on LINE. I believe this is a scam.

Last week, your Thai client who claimed to be the 'Head Data Analyst' contacted me on Facebook, boasting about 'internal data sources from the stock exchange' and the ability to accurately predict crude oil inventory data. I foolishly believed your lies and heavily traded crude oil based on your advice before the EIA data was released. The market crashed by 3.50 dollars! The most shocking part was that you manipulated the closing price! The market closed at 81.50, but your platform displayed a price of 80.80, forcing me to liquidate my long position! Afterward, I compared data from up to 8 different platforms and found that only your platform showed such a significant discrepancy in the closing price! After I got a margin call, your Thai customer service even shamelessly claimed, 'It's an automatic price settlement system,' and had the audacity to recommend I purchase their 'Supreme Data Service' for 12,000 baht per year, claiming I could access 'real settlement data'!

The bonus system traps your original deposit and the withdrawal requires a high condition. I was deceived by the '50% bonus' of WelTrade and deposited THB 200,000 for a THB 100,000 bonus. But when I wanted to withdraw THB 150,000 in December, I was told that I must trade '300 times the volume' to unlock it. From my typical trade, I would have to continuously trade 3,000 lots, which is impossible in the network environment of Thailand. What's worse, they secretly changed the terms, prioritizing account closing profits before the bonus. When I requested to cancel the bonus and only withdraw the principal, the customer service told me 'the account money is already linked to the bonus, and a forced withdrawal will incur a 50% penalty'. Now, my THB 280,000 in the account is seized. This platform is terrible, don't trust it at all.

WELTRADE, you're a fucking scam! I've lost everything to your fake data, and now I can't even withdraw my last bit of capital! When I was trading forex, I always followed your platform's data closely to place orders, but every time I reached a critical profit and was supposed to close a position, your data would jump up and down like crazy! The international market clearly showed the USD/RM was stable at 4.72, but your platform suddenly soared to 4.80 without warning, forcing a stop-loss on my short position! I went to customer service to argue, and they brazenly said, "It's normal market fluctuations due to sudden market news"—a fluctuation of 0.08 pips? The most infuriating thing is the withdrawal issue! I submitted a withdrawal request 15 days ago, and I haven't seen a single cent! This is clearly a deliberate excuse to delay and withhold our funds!

WELTRADE, you are a true cancer in the financial world! Price updates were a full fifteen minutes behind the real-time market conditions, completely rendering all stop-loss settings useless. Causing financial lossesBy the time I could operate them, my position had already been liquidated! I immediately contacted your Indonesian customer service for an explanation, but they claimed that "global market fluctuations are uncontrollable" and even asked if there was a problem with my internet connection. Even more abominable, one of the representatives directly mocked me, saying, "If you don't understand trading, don't play!" Your platform makes money from data services, yet when problems arise, you completely shirk responsibility? This isn't just poor service; it's a blatant financial scam!

วันนี้การเทรดของผมพังพินาศไปเลยเพราะระบบห่วยๆ ของทีมไทยของคุณ! ราคาอัพเดทช้ากว่าตลาดไปสิบนาที แถมการตั้งค่า Stop Loss ของผมก็ใช้การไม่ได้อีกต่างหาก กว่าจะเริ่มเทรดได้ สถานะก็พังไปแล้ว! ผมรีบติดต่อฝ่ายบริการลูกค้าชาวไทยของคุณทันทีเพื่อขอคำอธิบาย แต่พวกเขากลับอ้างว่า "ความผันผวนของตลาดโลกควบคุมไม่ได้" แถมยังถามอีกว่าอินเทอร์เน็ตผมไม่ดีด้วยซ้ำ ที่น่าขยะแขยงยิ่งกว่านั้นคือ มีคนหนึ่งมาเยาะเย้ยผมตรงๆ ว่า "ถ้าไม่เข้าใจการเทรดก็อย่าเล่น!" ทีมไทยของคุณไม่มีทักษะและทัศนคติเอาเสียเลย แม้แต่การซิงค์ข้อมูลพื้นฐานก็ยังทำไม่ได้ แถมยังกล้าคิดค่าธรรมเนียมอีก! นี่ไม่ใช่แค่บริการแย่ๆ แต่มันเป็นการหลอกลวงชัดๆ! ผมแนะนำให้นักลงทุนทุกคน: ใช้ชีวิตให้คุ้มค่าและอย่าไปยุ่งกับ WELTRADE โดยเฉพาะในส่วนที่ทีมไทยดูแล ไม่งั้นคุณจะล้มละลายเป็นรายต่อไป!