Score
United Kingdom
|
10-15 years
|
Environment B
|https://www.cbcx.com/
Website
Rating Index
Environment
B
Average transaction speed (ms)
MT4/5
Full License
CBCXMarkets-Demo
Influence
D
Influence index NO.1
United States 2.69Speed：C
Slippage：A
Cost：AA
Disconnected：A
Rollover：C
MT4/5 Identification
Full License
SingaporeInfluence
D
Influence index NO.1
United States 2.69
Licenses
Single Core
1G
40G
1M*ADSL
United Kingdom
Formal full license MT4/5 traders will have sound system services and follow-up technical support. Generally, their business and technology are relatively mature and their risk control capabilities are strong
WikiFX Data provide cbcxtrading.com cbcx.co.uk cbcxmarkets.com cbcx.com
VIP is not activated.
| CBCX Review Summary | |
| Founded | 2010 |
| Registered Country/Region | South Africa, United Kingdom, Mauritius |
| Regulation | FCA、FSCA、FSC |
| Market Instruments | Forex, Precious metals, commodities, indices |
| Leverage | N/A |
| EUR/ USD Spread | floating around 0.1 pips |
| Trading Platforms | MT4 and MT5 |
| Minimum Deposit | N/A |
| Customer Support | 24/7 Phone, email, Facebook, Twitter, Instagram and Linkedin |
Established in 2010, CBCX Group has garnered recognition as a leading liquidity provider with its headquarters in London and offices spanning South Africa and Singapore. CBCX MARKETS LIMITED simplifies market access, empowering traders to navigate the dynamic landscapes of forex, precious metals, commodities, indices, and futures. Catering to a global clientele, CBCX supports over 20 languages and equips traders with cutting-edge technology, competitive spreads, and the flexibility of MT4 and MT5 platforms. As a trusted liquidity provider, CBCX adheres to the stringent regulatory standards set forth by FCA, FSCA, and FSC.
We would like to invite you to read the article that follows, where we will assess the broker from multiple perspectives and present organized and concise information. At the end of the article, we will offer a brief summary that will give you a complete understanding of the broker's essential traits.
| Pros | Cons |
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Pros of CBCX:
-Regulated by FCA: CBCX is currently regulated by the top tier regulated-FCA, which means it operates under strict regulation in the United Kingdom.
- MT4 and MT5 Supported: CBCX supports popular trading platforms like MT4 and MT5, providing traders with access to a wide range of tools and indicators for efficient trading.
- Tight Spreads: CBCX offers competitive spreads, which can help traders maximize their profits by reducing trading costs.
- Social Media Presence: CBCX maintains an active presence on social media platforms, allowing traders to stay updated with market news, educational content, and promotions.
- Regional Restrictions: CBCX has restrictions on certain jurisdictions, limiting access to their services for traders from specific regions.
- Limited Research Selection: CBCX has a limited selection of research materials and market analysis tools, which could be a drawback for traders who rely heavily on comprehensive research for their trading decisions.
Currently, CBCX is regulated by FCA in the UK, FSCA in South Africa and FSC in Mauritius, which means it operates under strict regulatory framework.
CBCX provides access to four classes of trading instruments across multiple asset classes, including:
- Forex: CBCX offers trading in major and minor currency pairs, including USD, EUR, JPY, GBP, AUD, NZD, and CAD, among others.
- Precious Metals: The broker enables trading of precious metals like gold, silver, platinum, and palladium, which are often used as safe-haven assets in times of economic uncertainty.
- Commodities: CBCX provides access to a range of commodities, such as crude oil, natural gas, coffee, sugar, corn, wheat, and soybeans, among others.
- Indices: The broker offers trading in a diverse range of global stock indices, including S&P500, NASDAQ, Dow Jones, FTSE, DAX, Nikkei, and more.
CBCX offers two live account types: Brokerage Margin accounts and Direct Trading accounts.
- FX & CFD Liquidity: CBCX provides access to liquidity for trading in foreign exchange (FX) markets and contracts for difference (CFDs). Traders can take advantage of price fluctuations in these markets without actually owning the underlying assets.
- API Connectivity: CBCX offers API connectivity, allowing traders to integrate their own trading systems or algorithms directly with the CBCX trading infrastructure.
- Equinix Matching Engine: CBCX utilizes the Equinix Matching Engine, a robust technology solution that ensures fast and reliable execution of trades.
- Web GUI: CBCX offers a web-based graphical user interface (GUI), allowing traders to access and manage their accounts directly from a web browser. This eliminates the need for downloading or installing additional software.
- Institutional Trading GUI: CBCX also provides an institutional-grade GUI tailored for professional traders or institutions. This GUI offers advanced features and functionality to meet the specific trading needs of institutional clients.
Both account types offer competitive pricing, reliable trade execution, and access to a wide range of trading instruments across various asset classes. Traders can choose the account type that aligns with their trading preferences and requirements.
CBCX offers competitive spreads starting from 0.0 pips. The spread is the difference between the bid and ask price of a financial instrument, and a lower spread generally indicates better trading conditions for traders.
Regarding commissions, CBCX does not provide specific information about commissions on their website. This suggests that they may operate on a spread-only pricing model, where the cost of trading is embedded within the spread itself, and no separate commission is charged per trade. This type of pricing model can be beneficial for traders, as it simplifies the cost structure and allows for more transparency in trading expenses.
CBCX offers its clients access to both the MetaTrader 4 (MT4) and the MetaTrader 5 (MT5) platforms. Both platforms are widely used throughout the industry and offer a range of features designed to support traders in their strategies.
The MT4 platform is a popular choice among forex traders as it offers advanced charting and analysis tools alongside an intuitive user interface. Traders can customize and save chart templates, set alerts for certain price levels, and access a range of technical indicators. Additionally, the platform supports automated trading through the use of expert advisors, allowing traders to automate trades based on specific criteria.
The MT5 platform, on the other hand, offers even more features and functionality than its predecessor. In addition to the charting tools and technical indicators available on MT4, MT5 offers more advanced market analysis tools, a greater range of timeframes, and support for both traditional netting and hedging order accounting systems. Additionally, MT5 supports trading in a wider range of asset classes, including stocks and futures, making it a more versatile platform overall.
Customers can visit their office or get in touch with customer service line using the information provided below:
Telephone: +44(0) 2037288999, +27(0) 311000682 (24/7)
Email: support@cbcx.com, primeservices@cbcx.com
Physical Address:
20 Victoria St, London, SW1H 0NB, England, UK.
AMR Building 3, 9 Concorde East Road, Bedfordview, 2007, South Africa.
Moreover, clients could get in touch with this broker through the social media, such as Twitter, Facebook, Instagram and Linkedin.
X: https://x.com/CBCXMARKETS
Facebook: https://www.facebook.com/profile.php？id=61561567495270
Instagram: https://www.instagram.com/cbcxmarkets/
Linkedin: https://www.linkedin.com/company/cbcxgroup/？viewAsMember=true
CBCX provides an online messaging feature within their trading platform, enabling traders to communicate directly with customer support or other traders. This functionality offers a convenient means to receive real-time assistance or engage in discussions with fellow traders.
In essence, CBCX is a reputable liquidity provider, regulated by FCA, FSCA, and FSC, offering diverse trading options and services to clients worldwide. CBCX facilitates access to a wide range of markets. This brokerage firm supports popular trading platforms like MT4 and MT5, catering to the needs of traders of all levels.
How can I contact the customer support team at CBCX？
You can contact via telephone: +44(0) 2037288999 and +27(0) 311000682 and email: primeservices@cbcx.com.
Does CBCX offer the industry leading MT4 & MT5？
Yes. It offers MT4 and MT5.
At CBCX, are there any regional restrictions for traders？
Yes. The information on CBCX is not directed at residents of the United States, Belgium, Israel, Iran and North Korea, officially the Democratic People's Republic of Korea or use by any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation.
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.
In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.
A broker may appear legitimate at first glance, yet still operate beyond the limits of its regulatory permissions. Every year, traders lose money not because of bad strategies, but because they trusted a broker without fully understanding its regulatory standing. Today, WikiFX turns its spotlight on CBCX, a broker licensed in two different jurisdictions. Keep reading to learn more about this broker
When selecting a broker, understanding its regulatory standing is an important part of assessing overall reliability. For traders seeking to protect their capital, ensuring that a platform operates under recognised and stringent oversight can make all the difference. Keep reading to learn more about CBCX and its licenses.
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FX5163760982
Hong Kong
The gold issued two months ago still hasn't arrived, and now the account has been suspended.
Exposure
小电驴
Hong Kong
The cbcx platform has leaked all customer information, including personal data, phone numbers, emails, and contact addresses. Currently, many customers are unable to withdraw funds. It is estimated that the platform is about to run away. It is recommended that customers check their emails and text messages more frequently to prevent their money from being transferred by the platform. Pictures will be uploaded later.
Exposure
Get rich quicK
Hong Kong
They said that using a Malaysian ID card, there would be a 20% promotional discount. They assured me that there would be no issues with withdrawals. I just deposited money and haven’t even made a trade. Why can’t I withdraw my money? My application submitted at the beginning of May is still under review. Isn't this a typical black platform?
Exposure
FX3746530712
Cambodia
I have been trading on CBCX for a while and it is pretty good. I personally feel it is very convenient and the withdrawal of funds is also very fast.
Positive
Get rich quicK
Hong Kong
Not bad. At least they handled it for me. It took a month. At least the integrity is not bad.
Neutral
FX2092539889
Malaysia
Since April 29, my withdrawal request has not been processed. I'm using the official platform (not a phishing site)! I've emailed and confirmed with the official customer service! They asked for relevant information, which I've submitted weeks ago, yet my withdrawal is still not processed!
Exposure
FX2490001312
Malaysia
I am writing to formally file a complaint regarding the broker "CBCX" (https://www.cbcx.com/) for failing to release capital, profits and rebates owed to my clients from Vietnam, Thailand, and Indonesia. I, operating under IB code 888303, registered an Introducing Broker (IB) account with CBCX on April 1, 2025. Prior to onboarding my clients, I submitted and disclosed our trading strategy to Mr. Henry Ooi Kheng Jin, the Malaysia-based account manager for CBCX. Mr. Henry consulted with CBCX’s top management in Taiwan—specifically Steven and Justin—who confirmed their approval and assured us there would be no issues regarding future withdrawals of capital, profits, or rebates. Based on their confirmation and assurances, I referred total 755 clients to CBCX from the aforementioned countries. Initially, operations proceeded smoothly. However, on April 25, 2025, my IB rebate account (888303) was suddenly suspended from processing withdrawals. Around the same time, my clients began experienc
Exposure
FX007
Argentina
Some people in the comments section said they couldn't withdraw funds? But I just withdrew and it arrived instantly. I have now updated to the new version of the CRM page, which is very clear. The withdrawal chart without data must be from the old version of the CRM, right?
Neutral
FX3156544144
Japan
It shows that the withdrawal is being processed, but the withdrawal records in the backend have all been deleted!
Exposure
FX4132923956
Hong Kong
The platform process is quite standardized. There was a delay in withdrawal once because I uploaded incorrect information, but the customer service immediately reminded me to make up for it, and the funds were credited the next day. It is recommended to contact customer service as soon as possible when encountering problems, and the efficiency is still acceptable.
Neutral
FX4132923956
Malaysia
Laugh to death, the platform's anti-arbitrage mechanism is so strict that it would rather make mistakes and kill, right? Participated in the Malaysian activity, but the ID/IP did not match, and was treated as a suspicion of arbitrage. I had to provide a bunch of information, although it was troublesome, but finally managed to receive both profits and principal. It was a false alarm. I suggest that you directly write the rules clearly in the future, don't scare honest people.
Neutral
tradingpower_11
Malaysia
I am a user from Malaysia and I have been trading on CBCX for a long time. Everything has been going smoothly. Withdrawals are fast and operations are convenient. I haven't encountered any problems this time. The platform has always been stable, and I hope it continues to be so.
Positive
大王叫我来巡山喽
Hong Kong
After using it for half a year, the trading speed is very fast and the spread is also good. The only drawback is that RMB deposits are not accepted, but the deposit and withdrawal process is fast.
Positive
FX3081705550
Hong Kong
Although I had a small problem with withdrawing funds last Friday, it took me a few days to provide KYC documents. The company's verification process is indeed strict. The customer service said it is to avoid customers engaging in improper arbitrage. But I am a novice and the process of preparing the documents is also cumbersome. Fortunately, my customer service representative responded quickly, and the withdrawal was immediately credited after the supplementary submission. It turns out that they are so cautious for the sake of security. Now I feel more confident in trading~
Positive
FX1365338012
Hong Kong
I can't access anything through the verification link sent.
Exposure
Get rich quicK
Hong Kong
Initially, there were no issues with withdrawals. Suddenly, last Friday, my withdrawal was stuck and they gave no explanation. Neither platform customer service nor the agent provided any response, the agent just told me to wait.
Exposure
蒙西
Japan
All the necessary varieties are available, the order speed is fast, the service is very good, will continue to use their services 😎
Positive
FX4050405554
Thailand
It really is such a great platform, simple to use, easy to understand program, and a couple of blocks of access options.
Positive
FX2085520115
Thailand
CBCX is an international broker with multiple deposit methods, safe funds, and fast withdrawals
Positive
Geminy
Russia
Account types are diverse, but educational resources could be more comprehensive.
Neutral