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0 1 2 3 4 5 6 7 8 9
/10
The WikiFX Score of this broker is reduced because of too many complaints!

Errante

Seychelles | 5-10 years | Environment D |
Regulated in Cyprus | Market Maker (MM) | MT4 Full License | High potential risk | Offshore Regulated

https://errante.com/

Website

Rating Index

Environment

Environment

D

Average transaction speed (ms)

540.9

MT4/5

Full License

ErranteSC-Real2

Netherlands
MT4
95

Influence

C

Influence index NO.1

Malaysia 3.78
The WikiFX Score of this broker is reduced because of too many complaints!

Environment

Speed:B

Slippage:C

Cost:C

Disconnected:AA

Rollover:D

MT4/5 Identification

MT4/5 Identification

Full License

95
Server Name
ErranteSC-Real2 MT4
Server Location Netherlands

Influence

Influence

C

Influence index NO.1

Malaysia 3.78
Surpassed 65.30% brokers
Biz Area Search Statistics Advertising Social Media Index

Contact

+44 203 519 4635
support@errante.com
https://errante.com/
Suite 18, Third Floor, Vairam Building, Providence, Mahe, Seychelles
VPS Standard
No restriction on the broker account

Single Core

1G

40G

1M*ADSL

WikiFX Risk Alerts
2025-09-13
  • WikiFX has received a total of 9 user complaints against this broker, please be aware of the risks and do not be scammed!
2

Basic Information

Registered Region
Seychelles
Operating Period
5-10 years
Company Name
Errante Securities (Seychelles) Ltd
Abbreviation
Errante
Company employee
--
Customer Service Email Address
support@errante.com
Contact Number
+442035194635
Company Website
Company address
Suite 18, Third Floor, Vairam Building, Providence, Mahe, Seychelles
Keywords 11
5-10 years
Regulated in Cyprus
Regulated in Seychelles
Market Maker (MM)
Retail Forex License
MT4 Full License
MT5 Full License
cTrader
Self-developed
High potential risk
Offshore Regulated

FX2788163487

Unverified

Japan

I received the following email when I tried to withdraw my profits. ------------ We have checked your usage environment in our responsible department and found that the same IP address is being used among multiple accounts (which appear to belong to different customers). This situation is likely to violate our terms of service, and we regretfully revoked the profits from the relevant trades. In addition, we took measures to freeze your account. We appreciate your understanding. ------------ My family members do not trade forex, so I have no idea where this is coming from. This is an unfair treatment.

Exposure

04-23

gh5479

Unverified

Hong Kong

This is a classic scam platform where funds can only be deposited but not withdrawn. I attempted to withdraw using the TRC20 network, but the platform rejected my request, stating that funds must be returned via the ERC20 network. Subsequently, I linked an ERC20 address, but the platform again refused to allow the withdrawal, demanding that I upload the name of the exchange and wallet address. When I inquired with customer service, they absurdly claimed that I had used the BEP20 network for my deposit. I used the OKEx exchange for my deposit, which does not even support the BEP20 network. The response from customer service was clearly fabricated; they stated that I must link a BEP20 wallet address to proceed with the withdrawal. This is purely a scam platform. Can only deposit and cannot withdraw.

Exposure

03-24

daniel1530

Unverified

Malaysia

I want to expose the errante again. I want to mediate, not quarrel. But the customer service couldn't understand it. I believe that if the boss knows about this matter, he will help me solve this matter. The system problems are not our fault. I just want to coordinate to get my money back, 24,000USD is not a small amount.

Exposure

2023-11-02

R Y

Verified

Japan

I lost everything due to my poor trading and stopped using it immediately, but I think it's a good company as there were no particular issues with execution and such.

Neutral

07-27

FX2563990896

Verified

Japan

I felt that the spread was about average compared to others. There was no particular issue with slippage either. What concerns me is that they have adopted a dynamic leverage system where leverage fluctuates according to trading volume.

Neutral

07-26

FX1825073414

Verified

Japan

I registered aiming for the account opening bonus, but it's neither particularly good nor bad... I guess you could say. Their loyalty program isn't outstanding, nor are their spreads particularly tight... If you asked me whether it's worth making this your main account, I'd have doubts. There are also rumors that withdrawals were impossible for some people, so considering that as well, it makes me even more hesitant...

Neutral

07-25

ナカみどり

Verified

Japan

Deposits went smoothly. I was relieved because withdrawals were also possible.

Positive

07-24

FX8823628920

Verified

Japan

I received a 5000 yen account opening bonus! The withdrawal conditions are relatively lenient, so I think it's doable.

Positive

07-23

Wingwing Ng

Unverified

Belarus

ERRANTE's minimum deposit is on par with other platforms in the industry. Their deposit and withdrawal process is straightforward and reliable, but there's not much that sets it apart from other brokers.

Neutral

2024-07-23

Larance Chris

Unverified

Australia

Fx, commodities and indices have been good here. The spreads are okay and trading conditions seem generally fine. ERRANTE is cool and I still trade fx and indices here. Free VPS also accelerated trade executions and, I had access to it when I opened a pro account. The normal trade executions are also very cool too.

Positive

2024-05-08

Lilybrown

Unverified

United States

ERRANTE, my trading ship. Regulated and diverse services make it a steady ride. Multiple accounts and reliable platforms add to the journey. Watch out for limited regulatory coverage and potential leverage risks. Surprise commission charges for custom accounts, but overall, satisfied after 18 months

Neutral

2023-12-04

amir9354

Unverified

United Kingdom

Very good broker, excellent support, withdrawals are made quickly cysec regulation. Full license of Metatrader 4-5 and the popular Ctrader program. Fair spreads. Slippage is felt only during rollover times.

Positive

2023-09-07

daniel1530

Unverified

Malaysia

I traded on the Errante platform and made a profit of nearly 24,000 USD. The platform operator blocked all my accounts because of a system error, and refused to return my principal. I was not allowed to log in to take screenshots of the evidence, customer service and Facebook & Instagram also blocked me. Is it a regular platform operation? This company treats users like this, and this company also forcibly closed my account because there is still a floating loss that limits me to closing orders for 20 hours. It is not the first time this company’s system has a problem. I have traded for two years and encountered it three times, but there is no consequence. If my issue was not resolved today, and another trader will encounter the same problem. I hope a third-party person can handle this matter. Now I also encountered account blocking, and the evidence is more than that.

Exposure

2023-08-16

daniel1530

Unverified

Malaysia

I made a profit, but the company deducted it automatically. They said there was a system problem and the quote was wrong. However, it was still open to customers for two days in a row. The reason is because there is no technician to fix on weekends. But there are technicians who deduct the profits of customers. Other evidence is in the previous account. The company blocked me so much that I couldn't even open an account. I made a profit of USD24000 in two days. I hope this platform can help me pursue it. I also worry about being accused of saying the wrong thing. So I ask you guys to help me out.

Exposure

2023-08-08

量化交易1号

Unverified

Hong Kong

Profits cannot be withdrawn, and only the principal is refunded after deducting the profit. The trading account has only been logged in from one computer from the opening of the account to the transaction to the withdrawal. The position has been held for several hours. If the profit is not given, only the principal can be withdrawn. If you do not agree with them, the principal will not be given, either. You will have to deduct $300 from the principal before it is credited. On a very dark platform, don't do it. Only losses are allowed and profits are not allowed. Account: 3003796

Exposure

2023-02-27

勉为其难

Unverified

Hong Kong

It caused losses through scams. Fraud platform.

Exposure

2023-02-27

Gustavo@Fring

Unverified

Malaysia

The broker Errante does not allow users to withdraw funds and restricts them from accessing their accounts. Errante has received 5 user complaints so far. The complaints are basically related to the inability to withdraw funds, abnormal trading, deliberately creating slippage, taking clients' money to pay employees and other problems, and only one complaint in June has been resolved, the rest of the complaints Errante have no response.

Exposure

2023-02-27

Gustavo@Fring

Unverified

Malaysia

The broker Errante pays its salesmen with the money invested by the clients, and also deliberately slips and delays, making the clients lose money.

Exposure

2023-02-27

FX5179656533

Unverified

Hong Kong

They added a $10 spread before, thinking about click farmign for rebates, but today I found that all the rebates in the account have become 0 due to the commission correction. The money in the trading account has also been deducted. May I ask what kind of platform can do this kind of behavior? Please stay away from this unscrupulous platform mt4 3013708

Exposure

2023-02-27

勉为其难

Unverified

Hong Kong

Directly blocked the back office, nor the commission was given neither the principal was given. The amount of money reached $3000. The black platform was given black eat black

Exposure

2023-02-27

24
Account
Funding
Related Software
Environment
Marketing Strategy
Biz Area
Website
Genealogy
Relevant Enterprises
Employees
Company Summary
Disclosure
News
Wiki Q&A
Comment
MT4/5
Full License MT4
Full License MT5
6
MT4 Servers
6
MT5 Servers
101.51
velocityIcon
Average execution speed/ms

Formal full license MT4/5 traders will have sound system services and follow-up technical support. Generally, their business and technology are relatively mature and their risk control capabilities are strong

Meta Trader 4
Perfect
Meta Trader 5
Perfect
Meta Trader 5
Perfect
Meta Trader 4
Perfect
Meta Trader 5
Perfect

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GO Markets

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Score
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Score
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Environment

Average transaction speed(ms)
540.9
The highest transaction speed(ms)
166 Good
The highest speed of opening positions(ms)
166 Good
The highest speed of closing position(ms)
168 Good
The lowest speed of opening positions(ms)
1938
The lowest speed of closing position(ms)
1906
17.19USD/Lot
28.46USD/Lot Perfect
Long: -13.22USD/Lot    Short: 3.24USD/Lot Poor
Long: -52.03USD/Lot    Short: 22.13USD/Lot Poor
Average slippage
0.3
Maximum transaction slippage
18
Maximum positive slippage
3 Poor
Maximum negative slippage
18 Good
Average disconnection frequency (times/day)
0.2 Perfect
Average reconnection time (millisecond/per request)
42.4
Ranking: 112 / 125
Test user 154
Orders 9,046
Ocuppied margin $234,171 USD
Data Source
WikiFX Data provide
Updated: 2025-09-12 01:00:00
Sources
Language
Mkt. Analysis
Creatives

Website

errante.vn
172.67.147.182
errante.io
104.21.55.91
errante.net
104.21.88.164
errante.cn
104.21.24.154
errante.co
172.67.190.246
errante.eu
104.21.68.67
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Genealogy

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Relevant Enterprises

ERRANTE SECURITIES (SEYCHELLES) LIMITED(Australia)
Active
Australia
Registration No.
634865517
Established
2019-07-19
NOTELY TRADING LIMITED(Cyprus)
Active
Cyprus
Registration No.
HE394425
Established
2019-02-13

Company Summary

Errante Review Summary
Founded2019
Registered Country/RegionSeychelles
RegulationCYSEC, FSA (Offshore Regulated)
Market InstrumentsForex, Indices, Energies, Commodities, Metals, Shares, Cryptocurrencies
Demo Account/
LeverageUp to 1:500
SpreadFrom 1.5 pips (Standard account)
Trading PlatformMT5, MT4, cTrader, TradingView
Minimum Deposit$50
Customer Support24/7 support
Phone: 442035194635
Email: support@errante.com
Address: Suite 18, Third Floor, Vairam Building, Providence, Mahe, Seychelles
Regional RestrictionsAfghanistan, Albania, Canada, Iraq, North Korea, Panama, Syria, USA, Yemen and Zimbabwe

Errante Information

Errante is a well-known regulated Seychelles online broker founded in 2019, offering a wide range of markets including Forex, Indices, Energies, Commodities, Metals, Shares, and Cryptocurrencies. It provides all around client support and multiple platform choices.

Errante Information

Pros and Cons

Pros Cons
Various trading instrumentsRegional restrictions
MT4 and MT5 supportedOffshore regulation risks
24/7 customer support
Regulated by CYSEC
Four account types
Popular payment options

Is Errante Legit?

Regulatory Status Regulated
Regulated by Cyprus Securities and Exchange Commission (CYSEC)
Licensed Institution Notely Trading Ltd
Licensed TypeMarket Maker (MM)
Licensed Number383/20
Regulatory Status Offshore Regulated
Regulated by The Seychelles Financial Services Authority (FSA)
Licensed Institution Errante Securities (Seychelles) Limited
Licensed TypeRetail Forex License
Licensed NumberSD038
license
license

What Can I Trade on Errante?

Errante offers trading instruments on Forex, Indices, Energies, Commodities, Metals, Shares, and Cryptocurrencies.

Tradable Instruments Supported
Forex
Indices
Shares
Commodities
Cryptocurrencies
Metals
Energies
Options
Bonds
ETFs
assets

Account Type/Leverage/Fees

Now there are four live account types provided by Errante.

Account TypeMinimum DepositLeverageSpreadCommissionStop Out
Standard$501:500From 1.5 pips020%
Premium$1,000From 1 pips
VIP$5,000From 0.8 pips
Tailor Made$15,000/From 0 pips
Account Type
Account Type

Trading Platform

Errante offers MT4, MT5, cTrader and TradingView.

Trading PlatformSupported Available Devices Suitable for
MT5PC, web, mobileExperienced traders
MT4PC, web, mobileBeginners
cTraderPC, web, mobileExperienced traders
TradingViewPC, web, mobileBeginners
Trading Platform

Deposit and Withdrawal

Traders can deposit and withdraw via wire transfer, debit/credit cards, e-Wallets and cryptos.

Deposit and Withdrawal
Deposit and Withdrawal

Keywords

  • 5-10 years
  • Regulated in Cyprus
  • Regulated in Seychelles
  • Market Maker (MM)
  • Retail Forex License
  • MT4 Full License
  • MT5 Full License
  • cTrader
  • Self-developed
  • High potential risk
  • Offshore Regulated

Wiki Q&A

Bhavani Durga K
Within 1 year

Which trading platforms can you use with Errante? Do they support MT4, MT5, or cTrader?

WikiFX Reply
From my hands-on experience, one of the main reasons I tested Errante was to see how flexible their trading platforms really are. For me, reliable and widely-accepted platforms are essential, especially since I often use expert advisors and value both execution speed and ease of use. After opening an account, I found that Errante does indeed support MetaTrader 4 (MT4), MetaTrader 5 (MT5), and cTrader. These are all available on PC, web, and mobile, which gives me the flexibility to manage trades from wherever I am. The presence of MT4 and MT5 is reassuring since these platforms are industry standards. MT4 is well-suited for beginners but is robust enough for most technical analysis needs, while MT5 provides added features and more instruments. Advanced traders like myself can also take advantage of cTrader, which offers a clear interface, Level II pricing, and fast execution—qualities important for precise trading in volatile markets. Additionally, Errante recently integrated with TradingView, offering another valuable option for charting and analysis. That said, while the platform choices are solid and versatile, my review habits lean conservative due to the higher risk profile of offshore-registered brokers. For me, platform access was never an issue with Errante, and I found the technical infrastructure to support these platforms stable. But as always, I remain cautious about other risk factors outside of software features when selecting a main broker for significant funds.
Broker Issues
Errante
Account
Platform
Leverage
Instruments
07-13
United States
Hhduy
Within 1 year

Could you give an in-depth explanation of Errante's fee model, covering both commissions and spreads?

WikiFX Reply
From my perspective as a seasoned forex trader, understanding Errante’s fee model requires careful consideration of both the commission structure and how spreads vary between account types. One key point I noticed is that Errante offers four account types: Standard, Premium, VIP, and Tailor Made. For the Standard account, spreads start from 1.5 pips and no separate commission is charged; this is typical for entry-level accounts, where trading costs are bundled into the spread. As you move to Premium and VIP accounts, minimum deposits rise, but spreads become tighter, starting from 1.0 and 0.8 pips respectively, indicating slightly lower trading costs. For professional or high-volume traders, the Tailor Made account can access raw spreads from 0.0 pips, but here, commissions are applied per trade. This is standard practice across the industry for true ECN-like conditions; zero or near-zero spreads are offset by a commission fee, allowing traders to judge their overall cost per trade more transparently. It’s important to note that spreads—even on accounts advertising low or raw spreads—can fluctuate due to market conditions, and spreads under 1 pip are generally only found on higher-balance accounts at Errante. One concern I always keep in mind is the risk of hidden charges or abrupt adjustments. Several user reports mentioned unexpected commission corrections and profit deductions, suggesting potential for unclear fee or payout policies in practice. As a trader, I always recommend thoroughly reviewing Errante's detailed fee disclosures and possibly testing with small amounts first to verify how spreads and commissions are applied under live conditions. Ultimately, Errante’s fee model is broadly in line with many multi-account brokers, but a prudent approach is warranted due to mixed user experiences concerning profit withdrawals and possible fee adjustments.
Broker Issues
Errante
Fees and Spreads
07-09
United States
ritzyshona
Within 1 year

What types of documents do I need to provide in order to complete my initial withdrawal with Errante?

WikiFX Reply
Based on my experience as a trader working with various brokers, and specifically referring to what I’ve observed with Errante, I approach withdrawals cautiously due to the stringent verification and anti-fraud measures that reputable brokers typically require. Errante operates under both Cyprus and offshore Seychelles regulation, which means they are obligated to comply with international KYC (Know Your Customer) and AML (Anti-Money Laundering) standards. When I prepared for my first withdrawal from Errante, I made sure to have several documents ready. Generally, this included a government-issued photo ID (such as a passport or driver’s license) to verify my identity. Additionally, I provided proof of address—like a recent utility bill or bank statement—to confirm my residential details. Errante may also request documentation that verifies the payment method used for the deposit, such as a screenshot of my bank card (with sensitive digits masked) or a crypto wallet address if I used cryptocurrencies. It’s important to be precise and responsive, as I noticed inconsistent reports from other users regarding withdrawal experiences—some found the process smooth, while others encountered requests for wallet details or additional verification, especially when using crypto methods. Having all required documents prepared in advance significantly reduced my stress and minimized withdrawal delays. My advice is to ensure your account is fully verified before initiating any withdrawal, and be ready to comply promptly with any extra documentation requests. This conservative approach safeguards my funds and maintains compliance with regulatory requirements, which is essential for secure forex trading.
Broker Issues
Errante
Deposit
Withdrawal
06-29
United States
kennis2244
Within 1 year

What's the smallest sum I’m allowed to withdraw from my Errante account in a single transaction?

WikiFX Reply
Based on my careful review of Errante’s public documentation and reported user experiences, I did not find a clearly stated minimum withdrawal amount for single transactions on their platform. The account types at Errante each have defined minimum deposit amounts—ranging from $50 for a Standard account to $15,000 for Tailor Made accounts—but withdrawal thresholds are not specified in their summary of account conditions or funding policy. In my experience, many brokers set withdrawal minimums that may vary depending on the withdrawal method—for example, cards, bank wire, or e-wallets. Since Errante offers a broad range of payment options, including crypto and cards, it’s plausible they could have internal limits set for each. However, without explicit figures published in their official materials, I could not independently verify an exact minimum sum for withdrawals. Given the pattern of mixed user experiences around funds’ withdrawals, and Errante's offshore regulation status, I would urge traders to clarify this in writing with customer support prior to funding their account. This sort of basic information transparency is important for trust, and it can differ over time or per account type. I always prioritize brokers who state such operational terms in detail, as it substantially reduces ambiguity and the risk of disputes later. For Errante, due diligence and upfront clarification remain especially prudent steps.
Broker Issues
Errante
Deposit
Withdrawal
06-25
United States
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