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CANDEAL

Canada | 5-10 years |
Regulated in Canada | Market Maker (MM) | Suspicious Scope of Business | Medium potential risk

https://www.candeal.com/en

Website

Rating Index

Influence

Influence

C

Influence index NO.1

Canada 3.61
Surpassed 66.70% brokers
Biz Area Search Statistics Advertising Social Media Index

Contact

+1 866.422.6332
support@candeal.com
https://www.candeal.com/en
50 Bay Street, Suite 1200 Toronto, Ontario M5J 3A5

Licenses

Licensed Entity:CanDeal.ca. Inc.

License No. Unreleased

VPS Standard
No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
WikiFX Risk Alerts
2025-09-13
  • The current information shows that this broker does not have a trading software. Please be aware!

Basic Information

Registered Region
Canada
Operating Period
5-10 years
Company Name
CanDeal
Abbreviation
CANDEAL
Company employee
--
Customer Service Email Address
support@candeal.com
Contact Number
+18664226332
Company address
50 Bay Street, Suite 1200 Toronto, Ontario M5J 3A5
Biz Area
Website
Genealogy
Relevant Enterprises
Company Summary
Wiki Q&A
Comment

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Website

candeal.com
3.98.81.193
candeal.ca
64.207.187.193

Genealogy

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Relevant Enterprises

CANDEAL GROUP INC.(Ontario (Canada))
Active
Canada
Registration No.
2812097
Established
2018-12-04
CANDEAL.CA INC.(Prince Edward Island (Canada))
Active
Canada
Registration No.
26948
Established
2003-04-29

Company Summary

CANDEALReview Summary
Founded2001
Registered Country/RegionCanada
RegulationRegulated by CIRO
Market InstrumentsCanadian fixed income and OTC derivatives
Trading PlatformCanDeal Evolution platform
Customer SupportService time: Monday - Friday 7:00 a.m.-5:30 p.m. EST
Phone: +1.866.422.6332, +1.416.540.1667, +1.833.257.9016
Email: Sales@CanDeal.com, DNASales@CanDeal.com, Benchmarks@CanDeal.com, Support@CanDeal.com
X: https://twitter.com/candeal?lang=en
LinkedIn: https://www.linkedin.com/company/candeal/
Address: 50 Bay Street, Suite 1200, Toronto, Ontario, M5J 3A5 (Toronto)
1000, rue de la Gauchetière ouest, bureau 360, Montréal, Québec, H3B 4W5 (Montréal)

Founded in 2001, CANDEAL is a CIRO-regulated Canadian dealer-to-customer fixed income platform, delivering the deepest pool of liquidity from all of Canadas primary dealers.

CANDEAL Review Summary

Pros and Cons

ProsCons
Regulated by CIRONo 24/7 customer support
Many years' experience in the industry
Multiple contact channels

Is CANDEAL Legit?

CANDEAL is authorised and regulated by the Canadian Investment Regulatory Organization (CIRO).

Regulated CountryRegulatorCurrrent StatusRegulated EntityLicense TypeLicense No.
Is CANDEAL Legit?
CIRORegulatedCanDeal.ca. Inc.Market Making (MM)Unreleased
Is CANDEAL Legit?

What Can I Trade on CANDEAL?

CANDEAL provide participants with electronic marketplaces for the full range of Canadian fixed income and OTC derivatives.

What Can I Trade on CANDEAL?

Trading Platform

CANDEAL claims that traders can access multi-dealer-to-client electronic marketplaces on the CanDeal Evolution platform. Itprovides electronic trade records which are permanent and accessible for every interaction. It also provides a single, immutable record of the information needed to affirm and settle a transaction.

Keywords

  • 5-10 years
  • Regulated in Canada
  • Market Maker (MM)
  • Suspicious Scope of Business
  • Medium potential risk

Wiki Q&A

Tom Nalichowski
Within 1 year

Are there any inactivity fees associated with CANDEAL accounts, and if so, what terms or requirements apply?

WikiFX Reply
Having traded with a wide range of brokers over the years, I always pay close attention to account fee structures—particularly inactivity fees, as these can significantly erode balances for less active traders like myself. In reviewing CANDEAL’s available information, I noticed a few key points that shape my assessment. CANDEAL operates primarily as a Canadian fixed income and OTC derivatives platform, regulated by CIRO, and focuses on electronic marketplaces for institutional participants. While their regulatory standing and transparent business operation are reassuring for me, I found that there is no explicit mention of inactivity fees or related terms in the provided data. From experience, I know that established, regulated Canadian platforms often clearly state such fees if they apply because transparency is a regulatory expectation. However, absence of evidence does not necessarily mean such fees do not exist—policies can sometimes be updated, or specifics outlined only in direct client agreements. For any trader considering CANDEAL, my conservative approach would be to directly contact their customer support for written confirmation regarding inactivity fee policies before funding an account. In my case, I would not proceed with opening or maintaining a position until I had clarity on all potential account charges. This is especially important for traders who may not maintain high-frequency activity, as dormant account fees can add up over time. Ensuring fee transparency beforehand helps me manage risk and preserve capital.
Broker Issues
CANDEAL
Fees and Spreads
09-04
United States
LoukiaCharilaou
Within 1 year

Have you experienced any drawbacks with CANDEAL’s platform reliability or their customer support services?

WikiFX Reply
In my experience with CANDEAL, I've found their platform to be tailored primarily for fixed income and OTC derivative markets within Canada. The CanDeal Evolution platform offers a robust structure for electronic trading and record-keeping, which is reassuring from a compliance and audit-trail perspective. While I appreciate the platform’s transparency and regulatory oversight under CIRO, it's important for traders like myself to recognize its limitations as well. Since their customer support hours are limited to weekdays and specific business hours, I've occasionally encountered delays when I needed urgent assistance outside those times. This could be inconvenient if market or technical issues arise late in the evening or during early mornings. However, when I did connect with their support, I found their responses to be detailed and professional, though not always immediate. Regarding platform reliability, my sessions were generally stable, but as with any electronic marketplace, I advise maintaining a cautious approach. I haven’t personally experienced outages, yet given the moderate risk and the broker’s “medium potential risk” label, I always keep contingency measures in place. This habit is crucial, especially given CANDEAL’s focus on more institutional instruments rather than retail forex. Ultimately, for me, CANDEAL has been reliable within its niche, but traders should be aware of the outlined constraints and adjust expectations accordingly.
Broker Issues
CANDEAL
Regulation
08-01
United States
Imranali Khatri
Within 1 year

Does CANDEAL offer a swap-free Islamic account option for traders?

WikiFX Reply
Based on my review of CANDEAL’s available information, I could not find any indication that the broker specifically offers a swap-free Islamic account option for traders. As someone who places a high priority on regulatory clarity, I noted that CANDEAL is regulated by the Canadian Investment Regulatory Organization (CIRO), and operates primarily as a dealer-to-customer fixed income and OTC derivatives platform. The broker’s focus appears to be on Canadian fixed income products and derivatives, using its proprietary CanDeal Evolution platform, rather than the broader range of spot forex or CFD products where Islamic (swap-free) accounts are more commonly featured. From experience, an Islamic or swap-free account is an essential feature for traders who adhere to Sharia law, as it removes interest payments on overnight positions. Not seeing any reference to such an account option raises important considerations for those with specific religious requirements. I always advise prospective clients to reach out directly to the broker’s support team for confirmation and to carefully review the terms and conditions of any account type. In summary, for me, the absence of clear, published support for swap-free accounts would make me cautious if that feature is important to my trading needs.
Broker Issues
CANDEAL
Account
Platform
Leverage
Instruments
07-30
United States
Ahmed Harb
Within 1 year

How do the different account types provided by CANDEAL differ from one another?

WikiFX Reply
After closely reviewing the available information on CANDEAL, I found that unlike many retail-focused forex brokers, CANDEAL specializes primarily in the Canadian fixed income market and OTC derivatives, emphasizing institutional and dealer-to-client relationships rather than the standard array of retail account types like “Standard” or “ECN.” For me, as someone accustomed to comparing multiple account tiers, this is a significant point: it means there isn’t a clear structure of different account types with varying minimum deposits, leverage, or spreads as seen with more typical forex brokers. Instead, participation on CANDEAL’s electronic platform is geared towards institutional access, where the key difference lies in the services offered to institutional clients, such as deep liquidity pools and robust trade record-keeping. From my perspective, the lack of retail-style account distinctions underscores the seriousness of CANDEAL’s positioning; this platform is built for institutions or sophisticated market participants who require direct access to Canada’s primary dealers and a regulated environment under the Canadian Investment Regulatory Organization (CIRO). It’s crucial to approach CANDEAL with an understanding of this structure—traders looking for customizable retail account options may find their needs unmet here. Personally, I always advise verifying with customer support if any account customization is possible based on your trading profile, but in my experience and from the data available, CANDEAL’s offering appears uniform and oriented toward high-level professional participation.
Broker Issues
CANDEAL
Platform
Leverage
Instruments
Account
07-22
United States
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