Global Broker Regulation Inquiry App
About WikiFX

Amount Resolved (Past 30 Days)(USD)

$164,386

Resolved Cases

15408

when I started trading
when I started trading the promotes low spreads but I quickly realized it was misleading. The spreads widen too often, especially at crucial moments, adding hidden costs to every trade the made me loss a lot of my investment
  • Broker

    9X markets

  • Exposure Type

    Others

India

2025-12-11

India

2025-12-11

I have been traying to
I have been traying to take a trade and open a position but it keeps showing market close I can’t trade while the price is moving it wasn’t stated anywhere that I can’t take a trade while the market is moving I lost a lot of my money because i couldn’t perform any action close, sell or hedging i couldn’t do any of the above this is scam
  • Broker

    9X markets

  • Exposure Type

    Scam

Pakistan

2025-12-11

Pakistan

2025-12-11

last night I made some
last night I made some trade after the market was opened about an hour I toke some trades it was a 50/50 chance and I made some profits even after making a lot of loss but just this morning I woke up and meet all my profits were taken without any prior losses or notification and still the haven’t been any reports or reason for doing so
  • Broker

    9X markets

  • Exposure Type

    Others

Pakistan

2025-12-11

Pakistan

2025-12-11

They took my money and won't give it back.
On December 7, 2023, I transferred 23,000 USDT to my Tickmill account via the OKX exchange. Despite providing Tickmill with all the necessary information, including the full transaction ID, this amount has not been credited to my account and it appears that my funds have been withheld. For approximately three days, I have repeatedly contacted customer service via both email and phone, but no concrete solution has been offered. I am only experiencing a process of being kept waiting and stalled, which is undermining trust and creating victimization. My request is for the $23,000 USDT to be transferred to my Tickmill account without delay and in full, or for the same amount to be refunded to me. I want this injustice to be rectified immediately and for the process to be explained transparently.
  • Broker

    TICKMILL

  • Exposure Type

    Unable to Withdraw

Turkey

2025-12-11

Turkey

2025-12-11

When I wanted to make a withdrawal
When I wanted to make a withdrawal, the amount to be withdrawn was only 0.1 and 0.01, meaning nothing. They blocked the withdrawals. I am submitting my request through you to receive assistance.
  • Broker

    Zaffex

  • Exposure Type

    Unable to Withdraw

Colombia

2025-12-10

Colombia

2025-12-10

Scam platform. Account login restored.
Scam platform. Account login restored.
  • Broker

    TYRELL MARKETS

  • Exposure Type

    Unable to Withdraw

Argentina

2025-12-10

Argentina

2025-12-10

All withdrawal ports have been canceled for me.
After withdrawing funds, I found the withdrawal port disappeared. I contacted the account manager, who said it was under review and asked for some time via email. I've given you over half a month, but now I can't find customer service on the official website, and emails go unanswered. My account is even down over 10,000. If I had made tens of thousands in profit, I wouldn't say anything, but you're not letting me withdraw even when I'm losing money. How impressive.
  • Broker

    equiti

  • Exposure Type

    Unable to Withdraw

Hong Kong

2025-12-10

Urgent: Real Balance Deducted After Bonus Cancellation
I deposited $187 via Binance TRC20 on IQ Option. They gave me a 200% bonus, and I traded for one month. Through real trading, I made a real profit and my real balance became $336 (excluding bonus). My total balance shown was $716 including the bonus. I then canceled the bonus, but IQ Option removed my entire balance and set my account balance to $0. This is completely unacceptable and violates basic financial rules because: 1. My $187 deposit is real money and must not be removed under bonus terms. 2. My $336 profit was earned through real trading activity and should not be deleted. 3. Bonus cancellation can only remove the bonus amount – not REAL funds or REAL profits. I do not have a screenshot of the $716 balance because IQ Option does not provide any confirmation message or popup during bonus cancellation. But I have: - Binance TRC20 deposit proof ($187) - Trading history showing 1 month of real activity - Current balance showing $0 - Bonus history showing activation
  • Broker

    iq option

  • Exposure Type

    Unable to Withdraw

Bangladesh

2025-12-10

Bangladesh

2025-12-10

revoke withdrawal broker scamer nxg markets
I am writing to formally raise my concern regarding the refusal of my withdrawal request. I have been informed that my Relationship Manager has left the organization, and this has been cited as the reason for the delay. Please note that the departure of an employee should not affect a clients right to access their funds. As a customer, I expect my withdrawal request to be processed promptly and without unnecessary obstacles. I kindly request: - Immediate clarification on the status of my withdrawal. - A clear timeline for when the funds will be released. - The contact details of the new representative assigned to my account. Failure to address this matter urgently will leave me with no option but to escalate the issue to the relevant regulatory authorities. I trust you will treat this request with the seriousness it deserves and provide a resolution at the earliest. nxg market is scamer broker and the owner name is lalit mata who is scamming more clients and his employee
  • Broker

    NXG MARKETS

  • Exposure Type

    Scam

Japan

2025-12-10

Japan

2025-12-10

Broker refusing to give CAPITAL withdrawal
- Broker: NXG Markets Limited - License: Mwali International Services Authority - Withdrawal Amount: [302$+1698$ total 2000$] Also I am sharing all my account screenshot and communication with broker. This delay violates fair trading practices and raises serious concerns about compliance with regulatory obligations. I request immediate resolution within 7 business days. If unresolved, I will escalate this matter to the Mwali International Services Authority and other relevant bodies.
  • Broker

    NXG MARKETS

  • Exposure Type

    Scam

Japan

2025-12-10

Japan

2025-12-10

Scam
I was scammed by a supposed investor who uses this platform. I invested money and now I can't get it back, and I can't withdraw my supposed earnings of $5,000 because it's asking me for a SAC authentication code.
  • Broker

    Hottertradeshow

  • Exposure Type

    Unable to Withdraw

Bolivia

2025-12-09

Bolivia

2025-12-09

I'm withdraw from 5th December Friday night until now not received the fund sent email, chat bot asking patience but still not solve don't trust the broker
I'm withdraw from 5th December Friday night until now not received the fund sent email, chat bot asking patience but still not solve don't trust the broker
  • Broker

    HEADWAY

  • Exposure Type

    Unable to Withdraw

Malaysia

2025-12-09

Malaysia

2025-12-09

IG Group maliciously deducted $270,000 from client funds!
I registered as an IG Group user on August 29, 2025, and attempted to deposit funds for trading a few days later. Although I incurred some initial losses, all trading and fund transfers proceeded smoothly. On October 28, 2025, I suddenly found myself unable to trade using any of my accounts or withdraw funds from any of them. At that time, my account balance stood at $108,208.70. When I raised concerns with IG Group's customer service department, they cited a compliance review and asked me to wait patiently. I did not believe my account had any issues, and I had not received any inquiries from IG regarding my account. Naturally, I was willing to cooperate with any requests. However, I was left waiting indefinitely. After one month of waiting, on December 3, 2025, I received the following email: The relevant department had deducted a substantial amount of $271,373.40 from my account balance (currently standing at -$163,164.70). According to IG's email, I had violated the Customer Agreement, and my orders were deemed trading errors. They deducted all trading profits and volume rebates accrued since October 21, 2025, on that same day. Request: Return all deducted funds and allow me to withdraw my funds.
  • Broker

    IG

  • Exposure Type

    Unable to Withdraw

Malaysia

2025-12-09

Malaysia

2025-12-09

Scam platform, deposits only, no withdrawals
My withdrawal request has been pending for a week without processing. Customer service and email support only say to wait for the finance department's review. Since it's a direct deposit-to-withdrawal transaction, what exactly needs to be reviewed?
  • Broker

    ThinkMarkets

  • Exposure Type

    Unable to Withdraw

Hong Kong

2025-12-09

Hong Kong

2025-12-09

I can no longer log in to the website properly. I lost all my
I can no longer access the site. I lost all my money. First, they blocked withdrawals and gave a 100% bonus to those who deposited more. They said they were undergoing an audit. Then they asked me to withdraw only with their card, having to pay 20% of the account balance. Now they've disappeared with the site. It's a scam...
  • Broker

    TAEBANK

  • Exposure Type

    Scam

Brazil

2025-12-09

Brazil

2025-12-09

The spread add up themselves
The spread add up themselves this made me take a loose of over $100 this isn’t cool at all i compared the price to others but there wasn’t any impact but it’s different here it’s just like th slippage jumped on their own to a certain price hike
  • Broker

    9X markets

  • Exposure Type

    Severe Slippage

Pakistan

2025-12-09

Pakistan

2025-12-09

Deposit
After i completed my deposit and it was successfully my balance is still showing nothing i have contacted the customer support but the haven’t been any response yet these broker are actually scammers very annoying
  • Broker

    9X markets

  • Exposure Type

    Scam

Pakistan

2025-12-09

Pakistan

2025-12-09

The high slippage in
The high slippage in this broker has costed me alot of insignificant losses because their spreads are high furthermore the slippages keeps widening there is no how someone can earn using this platform
  • Broker

    9X markets

  • Exposure Type

    Severe Slippage

Pakistan

2025-12-08

Pakistan

2025-12-08

No Response from Broker side for withdraw
I was withdrawal placed by dated 30 Th Nov 2025 but till I'm not yet money Operates Illegally in Dubai Without License, this behavior is not a delay. It’s a deliberate refusal to honor withdrawals, potentially constituting fraud and fund misappropriation, the platform has completely stopped responding to emails and messages for over a week.
  • Broker

    IQease

  • Exposure Type

    Unable to Withdraw

United Arab Emirates

2025-12-08

United Arab Emirates

2025-12-08

I can’t withdraw because
I can’t withdraw because the keep on saying Error upload KYC after I have done it and after the request my account balance is showing 0 balance and even the transaction history isn’t showing up after I wasn’t even allowed to withdraw
  • Broker

    9X markets

  • Exposure Type

    Unable to Withdraw

Pakistan

2025-12-08

Pakistan

2025-12-08

Publish Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

Share to Profile

How can it be solved as soon as possible?
  • The copy is concise and clear
  • Associate the correct broker to expedite your complaint resolution.

Amount Resolved (Past 30 Days)(USD)

$164,386

Resolved Cases

15408

Post a Review
Select Country/Region
United States
※ WikiFX compiles data from publicly available sources and user contributions. While we endeavor to maintain its accuracy, we do not warrant the information's completeness, accuracy, or timeliness, as it may become outdated. Investors are strongly advised to verify critical details with official sources before making any decisions.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qa@wikifx.com
Cooperation:business@wikifx.com